Reviews
Great Service
Great customer service. Sales people are very knowledgeable of their product. Large stock of vehicles models in every color with different options to choose from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this fantastic review, James! We are pleased to hear that our team was able to provide an efficient and overall positive experience. We look forward to seeing you again soon! Regards, Dustin Hill and Tye Lee, Sales Managers | (708) 428-5000
excellent service,
The mannerism of the partners. very pleasant young men. Quick service. also I appreciated the car wash after the oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rose, thank you for your kind words! We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business! Regards, Ed Skibinski, Service Manager | (708) 428-5000
Friendly and professional staff
I had a very cheerful, professional salesperson and finance specialist. Timely paperwork preparation. Very attractive facilities. Excellent car at a very reasonable price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Regards, Dustin Hill and Tye Lee, Sales Managers, (708) 428-5000
Great service
Everything was great Since I have bought so many cars from VW I should Do a TV commercial for VW Next time buy me a pizza
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, thank you for taking the time to write this 5- star review! We appreciate your loyalty and business and we hope to see you again soon! Regards, Dustin Hill and Tye Lee, Sales Managers | (708) 428-5000
great service
nice knowledgeable people, service was faster than I thought it would be, they washed the car which I didn't expect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marcia, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Volkswagen of Orland Park for your vehicle needs. Regards, Ed Skibinski, Service Manager | (708) 428-5000
Best dealership service center in the south burbs
Staff is always truthful and very helpful in the service department. Best experience I've had at a dealership service center. Free refreshments, work area, and tv when waiting on your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Haralambos, thank you for visiting our service department and for leaving the kind words! We strive to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. I am glad our team made such a great impression on you. Please see us again for any other vehicle needs in the future. Regards, Ed Skibinski, Service Manager | (708) 428-5000
Great service experience
prompt greeting when I arrived. Repair took exactly as long as I was told. Clean facility and friendly staff. The even washed my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for sharing your amazing feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We appreciate your business and look forward to your next visit! Regards, Ed Skibinski, Service Manager | (708) 428-5000
Great Service
Personal concern and kindness by Rep. Frank Nash. He made sure I was accommodated while my auto was being serviced. He also kept me updated as things were completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nancy! Thanks for your kind words! We appreciate Frank as well as the rest of our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! Regards, Ed Skibinski, Service Manager | (708) 428-5000
Great Service
Friendly and prompt. We have purchased four vehicles from VW of Orland park. They cut to the chase and don't waste your time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Beth! We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and we do appreciate your business! See you again soon! Regards, Ed Skibinski, Service Manager | (708) 428-5000
Good Dealership
Friendly staff, didn't put on too much pressure. I like the waiting area too. I was returning a leased vehicle two days before the turn in date and needed a new car also. I had an idea of what I wanted going in but they steered me in a better direction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edwin, thank you for the amazing feedback! We are happy to hear of your positive experience at Volkswagen of Orland Park, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Enjoy your new vehicle! Sincerely, Dustin Hill and Tye Lee, Sales Managers | (708) 428-5000