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Irwin Automotive Group

(4,523 reviews)
Visit Irwin Automotive Group
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday 11:00am–3:00pm Closed
2022 state dealer award
View 20 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 785-8463 (888) 785-8463
Used (888) 251-1392 (888) 251-1392
Service (603) 941-9045 (603) 941-9045

Reviews

(4,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome service and sales staff!

They do business the right way: prompt, fair, and courteous. Best experience with a car dealer I have ever had, bar none. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lease transaction

Better than anticipated. Friendly salesman. Very accommodating. Called back to see how we were doing. Time will tell as we move forward. We hope to have a lasting relationship with Irwin. Shop local.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent service.

The service department goes above and beyond. I am so grateful that they have my car ready so my dog can have his insulin shots on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

I find that everything I bring my car to Irwin Toyota Service, everyone is pleasant and personable. My stay is always the amount of time I am told and the waiting area is very welcoming!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hyundai

Mike Tierney was excellent to work with, his professionalism, courtesy, and knowledge exceeded my expectations. I've had bad experiences in the past buying through a dealership, I was hesitant to do so again. Mike removed my hesitancy, he was knowledgeable, and professional to deal with, no "high" pressure sales, He listened to what we wanted in a vehicle and showed up options that would best work for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Everyone at Irwin Hyundai was amazing. Mike Tierney made me feel very comfortable and got me exactly what I wanted. Len in the finance department explained everything very clearly so I felt like I was getting everything I am paying for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good Service for 9 Years

I bought my RAV4 over 9 years ago at Irwin and have had it serviced there ever since. I'm obviously pleased with their facilities and people, or I would have gone elsewhere. This was never necessary to get a problem resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best car buying experience yet!!!

Dillon was exceptional! We were fairly specific about what we wanted and how much we were willing to spend and Dillon took his time to find the right vehicles-explaining the differences from the mileage to the increase or decrease in payment amount between the vehicles, etc. There was no pressure and he answered all of our questions. We would, hands down, go back to him for another vehicle. Also a shout out to Dennis in Finance-we came with a pre-approval letter and he went ahead and was able to get our interest rate lowered! Both of them went above and beyond our expectations-we won't go anywhere else from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Sales Person and Style

Michelle I wanted to know that I shopped Rockingham, Nashua, Manchester (Ira) and Concord Grapponne's. I'm satisfied with price we have settled on-but more importantly, I liked your sales style. Very Professional and efficient. Nice Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great deals, good selection!

Went there looking for a Super Duty and was pleasantly surprised by the selection and set up of their trucks. After the purchase Glen was very thorough in going through the features of my truck. Very courteous staff and would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.