Reviews
The Grappone service department has 7:30 am appointments,
The Grappone service department has 7:30 am appointments, which I love. They know what needs to be done for routine servicing and give accurate and sound advice . They know me and know my car. Great people to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad our early appointments and personalized care make servicing your vehicle convenient. It means a lot to know you trust our team’s advice, and we look forward to seeing you again!
Thank you!
Thank you!! I am a Grappone lifer! Great tire sale every fall to help with good safe selection! It was time and you delivered. As always great service fast 4 hour turn around after drop off and shuttle service makes it easy from work!
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- 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being a loyal Grappone customer! We're glad our fall tire sale, quick turnaround, and shuttle service made your visit convenient. We truly appreciate your continued trust and look forward to serving you again!
The technicians were able to diagnose the problem and
The technicians were able to diagnose the problem and quickly repaired the issue. Fortunately I had an extended warranty and the cost to repair was minimal. Love my Honda and Grappone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our technicians diagnosed and repaired the issue quickly means a lot to our service department. We’re glad the extended warranty helped keep your repair cost minimal. Thank you for trusting us with the service on your Honda CR-V Hybrid.
Love this Service Department!
Love this Service Department! And it’s to see the same faces each visit. Stacy and Michael are very nice! This is a well run dealership and we intend on buying our next vehicle from them next year.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our service department feels welcoming each time you bring in your Honda CR-V. Knowing you'll rely on us again for your next vehicle purchase means a great deal to our team.
I?ve bought many cars at Grappone Honda and I continue.
I?ve bought many cars at Grappone Honda and I continue. Great service, great people and easy, quick process. I would recommend Grappone to family and friends.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your recommendation to family and friends highlights the trust we’ve built through our easy, quick process. Knowing you continue to choose our dealership means a lot to our team. Our team is pleased we could secure your new Honda CR-V Hybrid efficiently.
Very professional.
Very professional. In and out service. Comfortable customer waiting areas. Gave vehicle a through check.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is pleased we could give your Honda HR-V a thorough inspection. Hearing that you found our service professional, efficient, and the waiting area comfortable means a lot to us.
The service area is very clean and well organized.
The service area is very clean and well organized. The staff is very friendly and very thorough !! Had window visors installed. They did a great job and the visors are very nice !! Our 2026 Honda Ridgeline looks amazing!! Thank you all so much !!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the window visor installation met your expectations is rewarding. Your praise of our clean, well-organized service area and thorough, friendly staff means a great deal to us. We’re thrilled your 2026 Honda Ridgeline looks amazing and appreciate you trusting our service team with it.
Grappone company has always been professional and
Grappone company has always been professional and efficient. We have purchased a number of automobiles there and have had all serviced there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professionalism and efficiency guide every interaction in our dealership. Knowing you’ve experienced that during both vehicle purchases and service means a lot to us. Thank you for trusting our service department with your Honda HR-V time and again.
Walked me through the process for my recall went my Honda
Walked me through the process for my recall went my Honda Ridgeline top to bottom. I was shown a video of this whole process.I was on my way home in an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your note about the video walk-through reflects how our service team prioritizes transparency. Knowing that the swift recall repair on your Ridgeline and the clear explanation met your expectations is rewarding. Your five-star rating means a great deal to our service team.
I contacted Grappone Honda when I ran into an issue that
I contacted Grappone Honda when I ran into an issue that I couldn't figure out. I turned to Grappone for help and they listened to my problem and said that they could assist me. I brought my vehicle down, an a couple of days later they had me on the road again. They were professional, personable & patient. They also offered information that made me aware of future areas that I should keep an eye on for the future. There was no pressure to do more work at this time. Which I appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Grappone Honda with your vehicle. We’re so glad our team could listen, help get you back on the road, and provide clear information for the future without any pressure.