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Gene Langan Volkswagen Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (429 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–6:00pm
Tuesday 8:30am–6:00pm 8:00am–6:00pm
Wednesday 8:30am–6:00pm 8:00am–6:00pm
Thursday 8:30am–6:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2014 state dealer award
View 2 awards
2014 state dealer award 2013 state dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Langan Volkswagen Inc from DealerRater.

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Love my VW Passat

I have used Gene Langan VW in Glastonbury for years for service on my 2001. It was time to buy a new car and I went to the dealer I trusted. My salesmen Dan Arsenault was wonderful to deal with . On delivery day of the car Eugene Langan, the son of the owner spent time with me going over all the features and syncing my phone to the car. I can't recommend this dealership or salesman enough. The customer service cannot be beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jean, thank you for the kind words. We genuinely appreciate that. We Hope you enjoy your new car! Please let us know if you need anything at all in the future! Cheers! CT

Great experience

I have bought many vehicles from Langan VW and each time the experience gets better. Chris Torna and his team always make us feel like family and their delivery process is 5 star! They make the buying experience painless and seamless. Highly recommend this team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gino, Nobodies better than you! Good Luck with the new addition to the family! When you need me for anything, you know where to find me. CT

New Touareg

Purchased a 2017 Touareg today from Gene Langan VW. Its our 2nd Touareg / car purchased there & wont be the last. Our salesman Dave Crecco was so professional thru the whole process .Dave ,Business Manager Steven & Gene Jr. made it a enjoyable experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey, that's very nice! Thank you for the kind words Chuck and Bridgette, we appreciate that very much. If I we can help you in any way, please call! Cheers! Dave C

Excellent experience

Bought a new TDI Jetta and I love it. In my line of work I do a lot of driving so the 50 mpg is a huge plus and the car is a very comfortable ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jon. enjoy the fuel mileage! Keep pounding the pavement and and enjoy the TDI, See you for service whenever you are ready. Cheers! CT

Gene Langan review

Customer service was top flight. Staff and salesman were polite and knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey, Celts Fan, Thank you for the kind words. We definitely Try! Please come visit us if you need anything at all! CT

Great experience

I bought a RAM from Gene Langan VW today. What a great experience. It's like they're more concerned with making you happy than turning a profit. The showroom was unique and a great touch. Chris was easy to deal with and Steve couldn't have been more professional. I would recommend them to anyone. Keep up the great work guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Well Thank you very much karl, we hope you like that new shiny Truck of yours! Enjoy sir. If you need anything along the way, contact us direct! CT

Great expierence

Customer service was top flight. Sales staff was fast, nice and knowledgeable. Great car buying expierence

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What an Amazing Experience

It was an amazing buying experience at Gene Langan Volkswagen. The entire buying experience was fantastic. Thanks to the staff that worked with me, Steve, Gene and my sales guru, Dave, who was simply amazing. I would recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, what an amazing time Dave had with you, he told us you were and A+ kind of guy. We appreciate the business and also the kind words. Please find us if you need anything going forward. Cheers! Chris Torna

Fantastic Buying Experience

I'm 70 years old and have bought a lot of cars over the years. The Langan Dealership and sales rep Dennis made this purchase the best I have experienced. This is my 1st VW and if it performs like the Dealer I'll be back for another.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Dave, that means a lot to us. Enjoy your new VW, and please come back anytime to visit us if you need help with anything! Cheers! Chris

Great experience !

My husband and I just bought a new 2017 Tiguan Wolfsburg and we absolutely love it! Bob went above and beyond to make sure that we had a great experience and got the perfect car. We will definitely be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.