Acura of Berlin

Great experience buying my Acura ADX from Acura of Berlin. Friendly staff, smooth process, and no pressure. Highly recommend!

The dealership was great. I worked with Kevin. There was no pressure, great communication and overall a very great experience!

I had an amazing experience at Acura thanks to Jim! He was extremely nice, patient, and helpful throughout the entire process. He really listened to what I wanted!! He made sure I got exactly what I wanted! The White and Fully loaded, just the way I envisioned it! I couldn’t be happier with my purchase. Thank you for making the car buying experience so smooth and enjoyable. Highly recommend you to go see Jim!!

Great experience! Jim was awesome, as well as the rest of the team. Walked out same day, no worries! Now you know who to go to.

Easy to deal with, they keep me up to date with everything, and actually let me know when everything is done. Cant say the same with some other dealerships.

This was my second time seeing a car at Acura of Berlin-first a few years ago. One thing I remembered was the man who came out to greet us and talk about the car. Although my husband didn’t buy his car from this dealership, Jim stood out to us. On the way to the dealership this past weekend, I said to my husband, “I wonder if the same guy is there, he was great!”. Sure enough, he greeted us in the lot and I was so happy! I made it very clear that I knew what I was looking for, knew what I wanted, and did not want to work with anyone pushy. From that exact moment, Jim understood and respected all of that. From the moment I stepped foot on the lot to the moment I drove off with my car-he was amazing! He made my car buying experience feel like he was family and I just happened to be buying a car from him! I’ve never been more comfortable purchasing a car. He was open, honest, respectful, and understanding from the beginning to the end. I could not recommend him more!

Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car

Jim, Was so helpful and knowledgeable. I went to this dealership twice the first one just looking and the second one I ended up with a new vehicle. It was a great experience was very smooth and he was very helpful and supportive, not aggressive at all, which is very important for me and he’s all about the customer

I submit this review to convey my great satisfaction with the level of service I consistently receive from the Acura of Berlin(AOB) subsidiary. I would like to recognize Service Specialist Keith Davis and Service Associates Matthew and Mage. Associate Matthew efficiently handled my call to arrange my service appointment for my 2006 RL where I had several fluid change services(Differential, Transmission, Radiator and Oil) performed. I appreciated Service Specialist Keith Davis’s input (he checked service history for this vehicle) to explain why my request for these services were timely to ensure that my car was well maintained. He also introduced me to Service Associate Mage, who was very personable, as he took my car into(and later out of) the service garage area. Keith also arranged and provided me with a video inspection so that I could see the condition of the undercarriage as well as the status of several key maintenance areas. I really appreciated having this detailed narrated video inspection video so I could review it in the future. It is a great benefit that is offered by Acura of Berlin and their Service Department. I was impressed after completion of the service. I appreciated the efforts of Keith, Matthew, and Mage that day to make my service as seamless as possible.

Brandon Hines is professional, knowledgeable and was caring about my needs. I had the opportunity to purchase a vehicle at many other dealerships but l flew to Connecticut from WV because of Brandon's kindness and great attitude.