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Reviews
Customer Rep was nice, courteous and services was pretty quick. Rep Remembered before checkout that I was a Chevy member and used my reward points.
Customer Rep was nice, courteous and services was pretty quick. Rep Remembered before checkout that I was a Chevy member and used my reward points.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly appeared professional, acknowledged my request and scheduled the repair of my vehicle in a timely manner.
Kelly appeared professional, acknowledged my request and scheduled the repair of my vehicle in a timely manner.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We’re glad to hear that Kelly was professional, attentive to your needs, and able to get your vehicle scheduled for repair in a timely manner. We truly appreciate your business and look forward to providing you with excellent service again in the future!
N/A i don't trust service not treated fairly that's all I have to say
N/A i don't trust service not treated fairly that's all I have to say
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for your feedback. I would appreciate learning more about your experience so that we can determine what went wrong. Please email or call me if you would like to discuss this matter further. Thanks again. Erik Nielsen General Manager Vernon Chevrolet 860 646 6464 ext 1121 [email protected]
First time customer, process seemed very organized. People at Service were knowledgeable and courteous. I was in and out in a timely manner.
First time customer, process seemed very organized. People at Service were knowledgeable and courteous. I was in and out in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Vernon Chevrolet for your first service visit! We’re delighted to hear that you found the process organized and that our Service Team was knowledgeable, courteous, and efficient. We truly appreciate your kind words and are glad we could get you back on the road in a timely manner. We look forward to welcoming you back and providing the same great experience for many visits to come! — Vernon Chevrolet
Friendly and knowledgeable but did not fix the issue with my car. Not entirely the technician’s fault. Parts were not available.
Friendly and knowledgeable but did not fix the issue with my car. Not entirely the technician’s fault. Parts were not available.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Ron, Thanks so much for the 4 Star Review! It is unfortunate that the part for 2005 Corvette is no longer available, but we do appreciate your kind words! We'll see you again down the road here at Vernon Chevrolet!
Very nice and courteous. Thank you. Keep doing what you’re doing. Looking forward to seeing you again .
Very nice and courteous. Thank you. Keep doing what you’re doing. Looking forward to seeing you again .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the 5 Star Review, Larry! We're so glad Rosie provides the kind and courteous experience you expect! Safe travels and we'll see you again down the road!
Professional and no pressure. Alex was good to deal with. Got a good deal on a new truck.
Professional and no pressure. Alex was good to deal with. Got a good deal on a new truck.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They were able to diagnose and repaire my issue in a reasonable amount of time. They were professional and took care of my issue.
They were able to diagnose and repaire my issue in a reasonable amount of time. They were professional and took care of my issue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. We're glad to hear our team was able to diagnose and repair your vehicle in a timely manner while providing the professional service you deserve. Customer satisfaction is our top priority, and we appreciate your trust in us. Thank you for choosing Vernon Chevrolet, and we look forward to assisting you with any future automotive needs. Safe travels!
Kelly was very knowledgeable helpful and friendly. She was easy to talk to. All the folks I came into contact with were great.
Kelly was very knowledgeable helpful and friendly. She was easy to talk to. All the folks I came into contact with were great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always bring my car for oil change and tire rotation. Always quick and professional service.
Always bring my car for oil change and tire rotation. Always quick and professional service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your Five Star Review! Professionalism and efficiency is what we strive for everyday!