Gengras Volvo

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 11, 2019

    Vecdet Yagtu was very attentive and knowledgeable. This is the third car we purchased from Vecdet. Also, the financial process was easy. Tyler Durdan was... efficient and helpful during this process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your excellent review, CWinter! -Gengras Volvo of East Hartford

  • 5.0 out of 5
    November 1, 2017

    Went over and above to have the used car I bought spotless!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • February 12, 2012

    Found my 2007 Mazda Miata MX5 on Cars.com. Called dealership told them of my interest and they held the car until I could get there the next day. With... some usual bargaining, they accepted my offer and my dream of giving my wife a Mazda Miata MX5 Convertible for our 30th Wedding Anniversary became a reality. The car was beautifully clean inside and out and rins well. Great bunch of people and seems like a great, well organized dealership! Highly recommend but know what your looking for, know what the car is worth, and know what your willing to pay! They were very willing to negotiate a VERY Good Deal.

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    Shopped for a used car
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    1 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    September 4, 2017

    On July 24, I completed an online form for a free $50 Amazon gift card to test drive a 2017 Malibu. A woman called to schedule the appointment for July... 25. The two men who I was told to ask for were not available. The person who gave me the sales pitch, ride, and quote (higher than website price) said he would file the gift card form. That person was not well aware of the selection and location of the vehicles. I noticed a plugged tire. I received no follow-up on the quote or gift card. I completed the online inquiry form six times. On August 2, I brought a new car not at Gengras. (In general, test drive the vehicle(s) for which you get quote(s).)

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 1, 2017

    Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated... a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.

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    Shopped for a new car
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    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2017

    Sales agent very knowledgeable. Didn't feel pressured by staff into committing. Answered emails back promptly. Overall, good experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2017

    Great experience with the purchase of my first Volvo. Sales team is patient and knowledgeable. Will definitely recommend this dealership to my friend... and family. thanks guys. I love my new Volvo.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2017

    Everything went as planned. What more could you ask for?

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    Shopped for a new car
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  • 5.0 out of 5
    April 23, 2017

    No pressure sales, very informative and a fair price. Love my car!

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    Shopped for a used car
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  • 5.0 out of 5
    March 27, 2017

    My husband and I are no strangers to car buying. Due to lifestyle changes and a love of new cars, we've shared 7 different car buying experiences in our... 13 years together. Gengras Volvo has definitely topped the charts of all of our experiences. We were drawn to Volvo after a friend raved about the safety features and reliability she had experienced with her Volvo SUV. We chose Gengras mainly due to the convenience of the location and we certainly made the right choice. The no pressure, relaxing and sophisticated environment of the showroom was immediately comforting. Vecdet was our salesman and Allen was instrumental in the transaction as well. I cannot say enough about the professional and kind approach displayed by everyone that we encountered. On the day I picked up my new car, it was covered inside the showroom. Vecdet and another associate unveiled it for me, I felt like a celebrity. Vecdet went on to spend a generous amount of time walking me through all of the features of my vehicle as well as guiding me on canceling the registration on my former vehicle. He had all of the answers to my questions- before I could even ask them. I've owned the car for 3 days and have been contacted by phone and email- simply to say thank you and see if I am happy with my purchase. Vecdet has also encouraged me to stop down if I have any questions about my new vehicle. Up until walking into Gengras, I had always felt like a walking dollar sign whenever I entered a car dealership. This couldn't be further from what we experienced during this transaction. I highly recommend this dealership, and while I'm at it- Vecdet. He was beyond wonderful to deal with.

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