Hoffman Honda

Purchase my Accord from Hoffman a number of years back. They have done the scheduled oil changes ever since. Went in today and Patrick was the service rep for the oil change. He got me in and out relatively quickly for such a busy day there. He is an affable man and was very pleasant in completing the requisite paperwork. I forgot to mention to him that I had an email from Hoffman for 15% off. Although everything was completed, he went back into the computer to give me the reduced price. He did it with a smile and I left with a fist bump. They are always great with their service and Patrick represents the very best of Hoffman. Just want to say again, Thank You!

Kristina has always gone above and beyond to help me service my 1998 Accord (yep 1998). She has always referred to my car as "your purple people eater". She has helped me from an unknown electrical short, to radiator and break problem to axle leaks. She has always been on the lookout to keep the cost low and gotten discounts that I did not know existed. She has ben over backwards to get me in and have it looked at and repaired rapidly. She talked to me like someone mourning over a dying dog when she said fixing it was more than it was worth! I just replaced it with a used VR-v and because of Kristina, Hoffman will be the only place that services it!

Service from Kristina awesome shout out to her and the whole team here! Very nice gentleman as well who has been there since I’ve been driving the past couple years. Car problems can be stressful but I’ve always had positive experiences with Hoffman Honda Avon. The body shop for collision’s also helps give excellent customer care. Appreciate this place.

Knowledgeable representative with a friendly and cheerful demeanor.. Needed repairs and options explained clearly. Worked with us concerning cost. Repairs done in a timely manner. Results excellent.

I have found that the employees are friendly, courteous and professional. They listen to what you are saying and are willing to work with you. They talk to you, not at you. Very pleased with service the work that is done!

My catalytic converter needed to be replaced. Jennifer told me it was still under warranty, I had 108k on my 2015 accord. Truly an honest dealership that looks out for their customers. I would have had to pay a lot of money somewhere else to get it done. Jennifer was nice enough to apply coupons for my wheel balance and oil change. I may not have the best experience with my Honda accord as a car ., but the maintenance experience at Hoffman Honda made it a pleasant and manageable. I would recommend servicing your car at Hoffman Honda even to get a second opinion. Honest mechanics especially at a dealership are hard to come by and when you find one , it is like winning the lottery.

Always friendly and helpful. Kristina is the reason I keep returning. The service is excellent

My experience with Isaiah was exactly what I expected. He was very attentive to my concerns.He kept me informed on the service and price. He has great people skills and is a wonderful addition to the Hoffman family. Very happy with my experience. Keep up the good work. GO HOFFMAN!

Isiah was most attentive and worked closely with me He kept me updated on the service being done and efficiently got me completed on time. Happy with my service at Hoffman auto

Service has always been prompt and efficient. The people are friendly and helpful both in setting up appointments and in explaining what needs to done and confirming that my car is ready to go when the work is completed. I give Hoffman Honda in Simsbury, CT the highest possible rating. Joan Thomas