Reviews
Service was excellent, wait time not bad, the charge was
Service was excellent, wait time not bad, the charge was outrageous! Almost three hundred dollars for an oil change and brake fluid change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and explanation of what work was needed.
Great service and explanation of what work was needed. David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up properly and safely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is a great place friendly service cool relaxing
This is a great place friendly service cool relaxing wating area explain everything well coordinated love coming here for repair
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Scheduled oil change, waited almost 2 hrs for car to be
Scheduled oil change, waited almost 2 hrs for car to be done. Oil change was completed improperly, oil pan lug nut not properly tightened. Oil was leaking on driveway and garage floor. After adding a quart of oil went back to Grand Honda to fix the oil change. Not happy with the service, from loyal customer that serviced vehicle there since new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I had a great experience purchasing our new Honda CR V
I had a great experience purchasing our new Honda CR V from Honda on Grand. Our sales rep, Dan G, was fantastic and took the time to explain all of the features of the new hybrid.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service, Honda on Grand exceeds my expectations
Excellent service, Honda on Grand exceeds my expectations every time! They take good care of their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great salesman.
great salesman. very efficient and knowledgeable. reasonably close to home. completed transaction in a relatively short period
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Upon entering service area 45” early for 10 am
Upon entering service area 45” early for 10 am appointment my attending service rep did not welcome me only tried to influence me too leave saying they were busy and wait would be long. Not the way to keep an customer. He failed to make any eye contact nor smile. Also tried to up sale a tire rotation. Also he neglected to give me the wash ticket. This service department is not friendly at all in any way. They don’t invite or welcome business which makes me beleive they do not value customers
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Danny Estevez helped us out and was fabulous.
Danny Estevez helped us out and was fabulous. The whole experience was great— would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience that I have ever had.
Best car buying experience that I have ever had. Friendly staff. Didn’t take all day like some other dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
