Reviews
Many thanks to Chris for making my new car purchase a
Many thanks to Chris for making my new car purchase a positive and stress-free experience. He provided a thorough tutorial on all aspects of my 2025 Crosstrek, offered follow-up assistance, and eagerly and patiently answered all my questions.
Many thanks to Chris for making my new car purchase a
Many thanks to Chris for making my new car purchase a positive and stress-free experience. He provided a thorough tutorial on all aspects of my 2025 Crosstrek, offered follow-up assistance, and eagerly and patiently answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Karen, We’re so pleased Chris was able to make your Crosstrek purchase smooth and informative. Thanks for sharing your experience—enjoy the new ride, and let us know if you need anything!
Mr. Stoto was extremely helpful and knowledgeable
Mr. Stoto was extremely helpful and knowledgeable regarding the Subaru line of cars offered. He answered all of my questions regarding the two models I was interested with. They were Forester and Outback and he was more then professional in assisting me, the numerous times we were in contact either by phone or in person. I also must say that all of the dealership staff was helpful and attentive to my needs, going out the way to assist me if needed. I also this dealership was one of the better new car buying experiences I have encountered in many years. I would highly recommend Mr. Stoto and Quality Subaru to anyone who is thinking of buying new Subaru or even in the market for a used vehicle.
Mr. Stoto was extremely helpful and knowledgeable
Mr. Stoto was extremely helpful and knowledgeable regarding the Subaru line of cars offered. He answered all of my questions regarding the two models I was interested with. They were Forester and Outback and he was more then professional in assisting me, the numerous times we were in contact either by phone or in person. I also must say that all of the dealership staff was helpful and attentive to my needs, going out the way to assist me if needed. I also this dealership was one of the better new car buying experiences I have encountered in many years. I would highly recommend Mr. Stoto and Quality Subaru to anyone who is thinking of buying new Subaru or even in the market for a used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the wonderful feedback! We’re so glad Mr. Stoto and the team provided such attentive and knowledgeable service throughout your experience. We appreciate your recommendation and are always here if you need anything!
Excellent experience!
Excellent experience! Chris was extremely helpful and very thorough throughout the entire process. He was very easy to work with and made this entire process simple. I would 100% recommend both Chris and Ed in finance at Quality Subaru to anyone.
Excellent experience!
Excellent experience! Chris was extremely helpful and very thorough throughout the entire process. He was very easy to work with and made this entire process simple. I would 100% recommend both Chris and Ed in finance at Quality Subaru to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there! We're so glad to hear you had such a smooth and positive experience. Chris and Ed will be thrilled to know their efforts made a difference and helped make everything simple for you. Thank you for the recommendation—if you ever need anything, don’t hesitate to reach out!
Great dealership, No pressure sales department.
Great dealership, No pressure sales department. Mark Stoto was great to work with. Highly recommend Quality Subaru
Great dealership, No pressure sales department.
Great dealership, No pressure sales department. Mark Stoto was great to work with. Highly recommend Quality Subaru
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi T, thank you for your review! We're glad to hear that you had a great experience with a no-pressure sales process and that Mark Stoto provided excellent assistance. Your recommendation means a lot, and we appreciate your support. Enjoy your new Subaru, and let us know if we can help with anything in the future!
Reliable and reassuring!
Reliable and reassuring! Great info and deals provided by dealer! Quality Subaru is a great place to find a new car from Subaru!
Reliable and reassuring!
Reliable and reassuring! Great info and deals provided by dealer! Quality Subaru is a great place to find a new car from Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your review! We're happy to hear that you found the dealership to be dependable. Enjoy your new Subaru, and let us know if we can assist you with anything else!
QUALITY SUBARU IS THE BEST!
QUALITY SUBARU IS THE BEST!!! BEEN A LONG TIME MEMBER SINCE I BOUGHT MY 2016 FORESTER & THEY ALWAYS SERVICE MY SUBIE. FRIENDLY, KNOWLEDGEABLE STAFF & SUBURB MECHANICS....MY GO TO GUY IS KEN, HE HAS BECOME MY PERSONAL SERVICE CONSULTANT. DETAIL DEPARTMENT IS OUTSTANDING. IF YOU'RE LOOKING FOR A GREAT GARAGE, LOOK NO FURTHER....THIS IS THE DEALER TO COME TO!!!!
QUALITY SUBARU IS THE BEST!
QUALITY SUBARU IS THE BEST!!! BEEN A LONG TIME MEMBER SINCE I BOUGHT MY 2016 FORESTER & THEY ALWAYS SERVICE MY SUBIE. FRIENDLY, KNOWLEDGEABLE STAFF & SUBURB MECHANICS....MY GO TO GUY IS KEN, HE HAS BECOME MY PERSONAL SERVICE CONSULTANT. DETAIL DEPARTMENT IS OUTSTANDING. IF YOU'RE LOOKING FOR A GREAT GARAGE, LOOK NO FURTHER....THIS IS THE DEALER TO COME TO!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your incredible feedback and continued loyalty to Quality Subaru! It’s great to know that you’ve had such a positive experience with our knowledgeable staff and exceptional mechanics. We truly appreciate your recommendation and look forward to continuing to assist you with your Subaru. If you ever need anything, don’t hesitate to reach out!
Immediately upon using dealer rater I got a response and
Immediately upon using dealer rater I got a response and worked towards resolution. My consumer confidence in dealing with Quality went up exponentially based on how they worked with me.
Immediately upon using dealer rater I got a response and
Immediately upon using dealer rater I got a response and worked towards resolution. My consumer confidence in dealing with Quality went up exponentially based on how they worked with me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to know that you got a prompt and effective resolution. It’s great to hear that our efforts boosted your confidence in working with us. Thank you for sharing your experience, and we’re committed to maintaining that level of service!
I recently had the experience of purchasing a Subaru
I recently had the experience of purchasing a Subaru Forester from Quality Subaru of Wallingford, and I wanted to share my thoughts on the process. Customer Service: ★★★★★ From the moment I walked in, the staff was welcoming and attentive. My sales representative, Chris Carey, was knowledgeable and genuinely interested in finding the right car for me. They took the time to understand my needs and preferences, which made the experience feel personalized rather than transactional. Inventory: ★★★★★ The selection of vehicles was impressive, with a range of makes and models to choose from. I appreciated the variety of both new and certified pre-owned options. I did lots of research before visiting the dealership and found that Quality Subaru offered the prepared vehicle I was looking for. Pricing: ★★★★ While the initial pricing seemed competitive, I found the negotiation process pretty straightforward, I was hoping to negotiate a lower price, but they held firm. All fees were clearly explained upfront, although the warranty add-ons were not offered until after cost was negotiated. It would have been helpful if they were more transparent about additional costs from the beginning. Expect an additional 3-4K after negotiations if you are interested in add on warranty coverage. Financing Options: ★★★★ The dealership offered various financing options, and the finance manager was very helpful in explaining the different plans available. I was able to secure a loan with a competitive interest rate, which made the purchase more manageable. Overall Experience: ★★★★ Overall, my experience with Quality Subaru of Wallingford was positive. The excellent customer service and wide selection of vehicles. I drove away in a car that I love and feel confident in my purchase. I would recommend this dealership to others. Final Thoughts: Buying a car can be a stressful experience, but with the right dealership, it can also be enjoyable. I appreciate the effort Quality Subaru of Wallingford put into making my experience a good one, and I would consider returning for future purchases.
I recently had the experience of purchasing a Subaru
I recently had the experience of purchasing a Subaru Forester from Quality Subaru of Wallingford, and I wanted to share my thoughts on the process. Customer Service: ★★★★★ From the moment I walked in, the staff was welcoming and attentive. My sales representative, Chris Carey, was knowledgeable and genuinely interested in finding the right car for me. They took the time to understand my needs and preferences, which made the experience feel personalized rather than transactional. Inventory: ★★★★★ The selection of vehicles was impressive, with a range of makes and models to choose from. I appreciated the variety of both new and certified pre-owned options. I did lots of research before visiting the dealership and found that Quality Subaru offered the prepared vehicle I was looking for. Pricing: ★★★★ While the initial pricing seemed competitive, I found the negotiation process pretty straightforward, I was hoping to negotiate a lower price, but they held firm. All fees were clearly explained upfront, although the warranty add-ons were not offered until after cost was negotiated. It would have been helpful if they were more transparent about additional costs from the beginning. Expect an additional 3-4K after negotiations if you are interested in add on warranty coverage. Financing Options: ★★★★ The dealership offered various financing options, and the finance manager was very helpful in explaining the different plans available. I was able to secure a loan with a competitive interest rate, which made the purchase more manageable. Overall Experience: ★★★★ Overall, my experience with Quality Subaru of Wallingford was positive. The excellent customer service and wide selection of vehicles. I drove away in a car that I love and feel confident in my purchase. I would recommend this dealership to others. Final Thoughts: Buying a car can be a stressful experience, but with the right dealership, it can also be enjoyable. I appreciate the effort Quality Subaru of Wallingford put into making my experience a good one, and I would consider returning for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your detailed feedback about your recent experience at Quality Subaru. We're thrilled to hear that Chris and our team provided you with excellent customer service and a personalized car-buying experience. It's great to know that our wide selection of vehicles and various financing options met your needs. We appreciate your constructive feedback regarding the transparency of additional costs, particularly related to warranty add-ons. We will work on improving this aspect to ensure a smoother process for our customers. Your satisfaction is important to us, and we're glad you drove away in a Subaru Forester that you love. Thank you for your recommendation, and we look forward to serving you again in the future. Enjoy your new car!
Just bought my first Subaru from Ann.
Just bought my first Subaru from Ann. My son bought his first Subaru from Ann several months ago and he highly recommended working with her. So glad that I took his advice. Ann was caring, patient and explained the process clearly. She follow through seamlessly on the delivery of my car. Thanks Ann. I love my new Crosstrek! Nancy C
Just bought my first Subaru from Ann.
Just bought my first Subaru from Ann. My son bought his first Subaru from Ann several months ago and he highly recommended working with her. So glad that I took his advice. Ann was caring, patient and explained the process clearly. She follow through seamlessly on the delivery of my car. Thanks Ann. I love my new Crosstrek! Nancy C
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that Ann provided such caring and patient service, making your first Subaru purchase a great experience. We're delighted that you love your new Crosstrek and that your son's recommendation led you to Ann. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your new car!
We looked at several models and years.
We looked at several models and years.bChris was available to go on test drives with every time providing us lots of good info about each vehicle.
We looked at several models and years.
We looked at several models and years.bChris was available to go on test drives with every time providing us lots of good info about each vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Chris was available to assist you with test drives and provided you with valuable information about our vehicles. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!