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2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richard Chevrolet from DealerRater.

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2015 GMC TERRAIN

THE SERVICE I RECEIVED FROM GEORGE RODRIGUEZ AND EVERYONE AT RICHARD CHEVROLET WAS VERY PROFESSIONAL AND PERSONAL, THEY GAVE ME VERY WARM AND INVITING TREATMENT WHICH WAS APPRECIATED. I AM GOING RECOMMEND FAMILY AND FRIENDS!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Raymond

Great experience, john was very helpful and welcoming, Dan and Ryan were awesome. Great experience. I would defenedly buy more vehicles from Richards Chevy, great deals in cars . Love the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent dealership/salesman

Just bought our daughter a 2013 Nissan Rogue. The staff were very friendly and hospitable. Greeted and offered water as soon as we arrived (on a very hot day) by receptionist, shown vehicles by John Chillemi and left since nothing was available in our price range. Received a text 3 hours later that a new vehicle just came in that we might be interested in. Returned and loved the vehicle. John advocated for us and got the vehicle through a safety inspection, to our mechanic for approval, and expedited the requested work enabling us to get her vehicle in time for her birthday. Credible dealership, experienced, friendly staff. Highly recommend Richard Chevrolet for your new and used car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What consumers look for

I didn't purchase my car from Richard's, but I always come back for any issues with my car or even a simple oil change due to the top notch customer service. Everyone there always makes a way to fit me in. The service department is undeniably the best I've ever came across. They take care of my car as if it was their own. They are quick and efficient. I would highly recommend Richard's Chevrolet to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fast..Courteous, service. Large friendly waiting room,

Carrie Tomczak, in service has helped us with service for many years. We have been going there since Southington Chevrolet went out . Very happy with all the services, would recommend very highly to anyone. Johnson's of Plainville, CT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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2017 Silverado Z-71

Dave McKenna and Jeff Segal stayed late to help me with my purchase of mt new Silverado. I live in Massachusetts but the drive was worth it. They took care of registration for me and getting my Bluetooth phone set up. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Murphys

Very good service, sales and service dept. We would recommend this dealership to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Silverado Crew

I bought my new Silverado from Dave and Howard last year. I got a new phone and need help getting it connected. Dave helped me out and showed me a few other features I didn't know I had. They always are easy to deal with. Great Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 Silverado

Dave McKenna & Dan Alcaz helped me with my purchase of my 2012 Silverado lift truck. They are easy to deal with and answered all the questions I had. Great experience always at Richard Chevrolet. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 Chevy Malibu!

Jef and Dan were miracle workers for me!!!! I had a VERY negative experience with another dealership, and Jef was able to restore my faith. Dan was able to get me into a fantastic lease that exceeded my expectations. I can't say enough how much their hard work meant to me and my family getting us into a safer newer car! Thanks guys!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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