Colonial Toyota

Man and car truly share a unique bond. We love the car, we name the car, we wash & wax the car, and in return we want the car to transport us safely and reliably to our destination. And that relationship starts with your very first interaction with your salesman. My new relationship couldn't have started any better. When I first met Hatim I had my "buying a new car game face" on. Hatim was all smiles and it became quickly evident how dedicated he is to providing the best possible service you can get. We've had numerous talks about my needs and expectations and at every turn Hatim took care of everything. Even after I'd purchased my car he didn't just wipe his hands clean of the situation, he has still continues to take care of me and make sure that I am a satisfied customer - which really means a lot, especially to someone who has worked in customer service most of their life and has extremely high expectations. So long as I continue to buy Toyota, Hatim will have my business. 5 Stars isn't enough to commend him on his efforts and service. If you are thinking about buying a Toyota, go see Hatim - you won't regret it.

The salesman told me when i bought my toyota colonial that i would receive lifetime oil changes so i signed the contract and purchased it but when i got home and looked at the contract it said only free oil changes for 2 years. I confronted the manager and salesman and they accused me of lying regardless of my two witnesses. I don't like this dealer because as the customer i cannot believe they would accuse me of lying. Colonial toyota is bad but all the others (wallingford , torrington) are good

Colonial Toyota provided superior service and took care of all my needs following the purchase. While the car had some scratches and external issues Colonial Toyota took care of all problems I found after the purchase and was extremely responsive to all my request. They also offered very favorable financing despite I had only very short credit history. Overall I enjoyed to work with Colonial Toyota and especially with Hatim who takes extremely good care of his clients. I definitely would recommend Hatim to my family and friends who want to purchase Toyota.

We are extremely pleased with the customer service we received from our salesman Hatim from Colonial Toyota. He was very professional, courteous, and knowledgeable in that he helped us decide what the best option was, for us to get the best deal. We were very impressed with him. He even came in to finalize our purchase on his day off. I can't tell you how refreshing it is to do business with someone who does not pressure you, or misguide you and truly makes you feel that you are important and that he really cares. Hatim has made happy, satisfied customers of us and will definitely do business with him in the future, so Colonial Toyota, you better hang on to him or we will follow Hatim. Karen and Jerry

Hatim Yousef was our salesman for our lease of a 2013 Rav4. Hatim was a pleasure to work with. He was very patient, spent the time we needed him to, answered all our questions and responded quickly to calls and emails. I am very happy with my new car and would recommend visiting Colonial Toyota - the entire staff welcomes you. Ask for Hatim, he is very knowledgeable and cares about his customers.

We leased a Toyota Rav4 and enjoyed our experience at Colonial Toyota very much. Hatim was extremely polite, knowledgeable, patient and professional. We felt no pressure whatsoever with the purchase. Everyone at the dealership was extremely courteous. We highly recommend Hatim and Colonial Toyota. Thank you for making it so pleasurable.

I have been stuck in a old Toyota Camry for some time now that I got from a bad dealer. I was paying close to 500/month! I was saved when I came to Colonial Toyota and met Hatim Yousef. First, the facility was comforting and clean and that helped me become more comfortable with being there. Second, Hatim was very understanding, hospitable, and helpful; rare qualities when it comes to car dealers. I didn't feel pressured to buy anything and Hatim helped me get out of my horrible car deal. Thanks to Hatim I now have a brand new Toyota corolla, paying a very low monthly payment. I am very grateful for coming to Colonial Toyota and meeting Hatim. I was able to return my other car with no issues to the buy here pay here dealer. I am very satisfied with the amount of help Hatim gave me in deciding on a new car. I have always had bad luck with buying cars and have always been tricked into bad deals. This time I am confident I made the right decision. My brother bought his wife a car from Hatim as well and is that was close to 5 months ago and he loves it! I encourage anyone looking for a clean and reliable car to go see Hatim Yousef at Colonial Toyota!

We just purchased a 2013 Toyota RAV 4 LE AWD from Colonial Toyota in Milford, CT. Our salesman's name was Hatim Yousef and we are so glad to have met him. Hatim was very helpful and informative as well as very knowledgable about the variety of Toyota cars and services. We had lots of questions but Hatim was very patient and polite at all times. He answered all of questions and did not push us to close the deal ... which we really appreciated. Hatim even stayed late on a Sunday so that we could test drive the RAV for a second time. We are so happy with the decision we made to purchase the RAV4 at Colonial Toyota. It is a joy to drive. We are spreading the word to our family and friends ... when they need a car, they should go to Colonial and see Hatim because of the great experience we had. Thanks again!

I needed to replace my car which was no longer working. I was assigned to Hatim a sales person at Colonial Toyota. I told Hatim my situation, what I was looking for, and the payment amount I was comfortable with and Hatim sat and listened to everything I had to say and put me in a new affordable car the very next day! Hatim never pushed me or made me feel uncomfortable. He even picked me up the next day from the car rental agency I was renting a car from. Talk about great customer service! I will definitely return to colonial toyota for all of my car purchasing needs and ask for Hatim.

Truly a great experience. From the accuracy of the ad to the after purchase service, everything was straightforward. Hatim was great, he took care of every detail, very professional. The sale went quickly, they did not waste my time. I will contact Hatim again when I need another car.