Reviews
Both times, they have been informative, courteous and
Both times, they have been informative, courteous and really accommodating to our needs. They are great
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Across both service visits for your Volkswagen Jetta, we're glad you felt well informed and that our team accommodated your needs. Thank you for your kind words! Make the Right Decision, Make the Executive Decision!
Service & customer service is excellent.
Service & customer service is excellent. Everyone is professional & friendly & accommodating. Always an excellent experience. Dealership is clean
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that your Volkswagen Jetta service visits are consistently positive means a lot to us. We're pleased you found our team welcoming and helpful and our dealership well maintained. Make the Right Decision, Make the Executive Decision!
I always feel like my car is in great hands at Executive
I always feel like my car is in great hands at Executive North Haven , also Skip always answers all my questions and the staff are very helpful.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you consistently feel confident leaving your Volkswagen Taos with our service team means a lot to us. We’re pleased Skip addresses your questions and our staff provides helpful support during your visits. Make the Right Decision, Make the Executive Decision!
Competent, friendly, reliable service, comfortable
Competent, friendly, reliable service, comfortable waiting area I am an elderly widow and appreciate having businesses I can trust.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star rating and for trusting our service department with your Volkswagen Jetta. We’re pleased knowing our friendly, reliable service and comfortable waiting area provided the confidence you value. Make the Right Decision, Make the Executive Decision!
Very effective, precise, and professional She was very
Very effective, precise, and professional She was very quick in explaining what the process was to check the speakers and how long this would take. She also told me that if the diagnostic did not find any problem, I would need to cover the cost.Then she call a Uber and kept me informed about the progress via texting and phone call .
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of our service advisor arranging an Uber and keeping you informed through texts and calls highlights how we strive for convenience and transparency. Knowing the speaker diagnostics were explained clearly and handled efficiently is rewarding for us. We appreciate you choosing our service department for your Tiguan and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!
As expected!
As expected! Service completed as expected in a timely manner. Quotes were provided for the work that will be needed to make the additional repairs.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!
Super fast WiFi so I could do a little work while
Super fast WiFi so I could do a little work while waiting. Everyone is always so friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about the fast WiFi during the service on your Tiguan highlights our focus on convenience. Knowing our friendly team made you feel welcome means a lot to us. Make the Right Decision, Make the Executive Decision!
We have always worked only with Executive Volkswagen as
We have always worked only with Executive Volkswagen as long as we have had this car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you’ve trusted our service for your Passat throughout its life means a lot to our service team. We appreciate your continued support. Make the Right Decision, Make the Executive Decision!
Collin was very helpful and prompt.
Collin was very helpful and prompt. The car's tire was repaired and I drove it home. He also checked the battery and added some oil. I will have an appraiser from our insurance company look at the damage from the accident tomorrow afternoon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was glad Collin could take care of your Volkswagen Passat’s tire repair, battery check, and oil top-off. Your kind words about his prompt and helpful service mean a lot to us. We hope the appraisal process goes smoothly for you tomorrow. Make the Right Decision, Make the Executive Decision!
The dealership has been excellent to work with.
The dealership has been excellent to work with. Folks who work there are very professional and patient
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professionalism and patience are at the heart of our service department. Knowing you experienced both during your Volkswagen Tiguan service is truly rewarding. Make the Right Decision, Make the Executive Decision!