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Wallingford GMC

(575 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:45am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:45am–5:00pm
Tuesday 8:30am–8:00pm 7:45am–7:00pm
Wednesday 8:30am–8:00pm 7:45am–5:00pm
Thursday 8:30am–8:00pm 7:45am–7:00pm
Friday 8:30am–6:00pm 7:45am–5:00pm
Saturday 8:30am–5:00pm 7:45am–12:00pm
Sunday 11:00am–4:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2015 consumer dealer award

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Reviews

(575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wallingford GMC from DealerRater.

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Probably the worse buying experience I ever encountered

Probably the worse buying experience I ever encountered with a new vehicle. They only care about getting your money. They could care less about customer service or customer satisfaction after the sale. The sales manager Tim is completely unresponsive. He doesn't take calls or return calls. xxxx you can't even leave the man a voicemail because his mailbox is full. Their typical response to my concerns were "I'll look into it and call you back". That happened probably 15-18 times. They don't call back, they just hope you'll go away. I'll buy a Ford or Dodge before I ever purchase another vehicle from this outfit.

Probably the worse buying experience I ever encountered

Probably the worse buying experience I ever encountered with a new vehicle. They only care about getting your money. They could care less about customer service or customer satisfaction after the sale. The sales manager Tim is completely unresponsive. He doesn't take calls or return calls. xxxx you can't even leave the man a voicemail because his mailbox is full. Their typical response to my concerns were "I'll look into it and call you back". That happened probably 15-18 times. They don't call back, they just hope you'll go away. I'll buy a Ford or Dodge before I ever purchase another vehicle from this outfit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Seamless purchase of vehicle and trade-in.

Seamless purchase of vehicle and trade-in. Amazing staff all around. Will definitely come back for a second vehicle purchase

Seamless purchase of vehicle and trade-in.

Seamless purchase of vehicle and trade-in. Amazing staff all around. Will definitely come back for a second vehicle purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is my 3rd vehicle I've purchased from Chynna

This is my 3rd vehicle I've purchased from Chynna Marrero! She is WONDERFUL. Everytime I go in I am greeted like family. She is always happy and willing to help. Goes above and beyond for her customers. I highly recommend her in the purchase or lease of your next vehicle! I love my new Terrain

This is my 3rd vehicle I've purchased from Chynna

This is my 3rd vehicle I've purchased from Chynna Marrero! She is WONDERFUL. Everytime I go in I am greeted like family. She is always happy and willing to help. Goes above and beyond for her customers. I highly recommend her in the purchase or lease of your next vehicle! I love my new Terrain

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A pleasure to deal with.

A pleasure to deal with. Mitch and China are world class! A very smooth deal. Will definitely recommend to others!

A pleasure to deal with.

A pleasure to deal with. Mitch and China are world class! A very smooth deal. Will definitely recommend to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The sales girl helped me into a reliable truck.

The sales girl helped me into a reliable truck. I love my Canyon. I havent worked with a dealer in some time but they were friendly and answered all my questions. Thank you -Jack

The sales girl helped me into a reliable truck.

The sales girl helped me into a reliable truck. I love my Canyon. I havent worked with a dealer in some time but they were friendly and answered all my questions. Thank you -Jack

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Salesperson was very knowledgeable and friendly.

Salesperson was very knowledgeable and friendly. Appointment was on time and whole staff was very friendly. Took the time to show me three different vehicles and was not pushy. Would recommend Frank and this dealership to anyone looking for a vehicle

Salesperson was very knowledgeable and friendly.

Salesperson was very knowledgeable and friendly. Appointment was on time and whole staff was very friendly. Took the time to show me three different vehicles and was not pushy. Would recommend Frank and this dealership to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mitch did a great job very professional and

Mitch did a great job very professional and knowledgeable. Very friendly and I recommend coming to see him.

Mitch did a great job very professional and

Mitch did a great job very professional and knowledgeable. Very friendly and I recommend coming to see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mitch and his colleagues provided a welcoming and

Mitch and his colleagues provided a welcoming and pressure free environment. Especially Mitch, was not in any rush and happy to listen to my needs, questions and concerns. I’d gladly make another purchase here and refer friends and families.

Mitch and his colleagues provided a welcoming and

Mitch and his colleagues provided a welcoming and pressure free environment. Especially Mitch, was not in any rush and happy to listen to my needs, questions and concerns. I’d gladly make another purchase here and refer friends and families.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Chynna was awesome and easy to work with!

Chynna was awesome and easy to work with! Highly recommend if you are looking for a vehicle!!

Chynna was awesome and easy to work with!

Chynna was awesome and easy to work with! Highly recommend if you are looking for a vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service!

Great service! They found the suv I wanted! Thank you TJ! I highly recommend Wallingford GMC!

Great service!

Great service! They found the suv I wanted! Thank you TJ! I highly recommend Wallingford GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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