Skip to main content

A-1 Toyota

(1,227 reviews)
Visit A-1 Toyota
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:30am–5:00pm
Tuesday 8:30am–8:30pm 7:30am–5:00pm
Wednesday 8:30am–8:30pm 7:30am–5:00pm
Thursday 8:30am–8:30pm 7:30am–5:00pm
Friday 8:30am–7:30pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of A-1 Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Wonderful Experience

Everyone at A-1 was so friendly and helpful. We are thrilled with our new car and look forward to many years of returning to A-1 for service and future cars! (Thank you Quincy and AnnaLynn!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Toyota dealer I've walked in to .

So I walked in to A1 Toyota in new haven already had in mind to look for a sales rep named of Amjad since we read many good reviews about his service. He was very professional and patient he found the exact car we were looking which was a highlander , he gave a us a test drive just to make sure we like it and we actually loved it .the whole process was smooth from the mintue we walked in I'm very happy we came here it was the best choice i really recommend Amjad for anyone that's looking to buy or lease his awesome and knows he stuff and let's not forget also a big shout out to Hatem he was the manager very nice and welcoming and helped thru the process ,thank you A1 Toyota for having a great team like this part of ur company !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect place to get new car

I would really recommend A1 Toyota to get your next car. Especially thanks to John Murphy. I really recommend John he helped me a lot to get my new Highlander.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stress free car shopping

Our Salesman, Keven Wright was terrific. He asked us exactly what we were looking for and really listened. We went in to browse and bought that same day. Kevin didn't try to sell us something we didn't want, he was knowledgeable and thorough. We were happy with the selection and price. A 1 provides a very professional atmosphere that I really appreciate. This was not our first Toyota but it was our first time at A 1. They will definitely have me as a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was the best and most professional dealership ever

I had the pleasure of dealing with an awesome and very professional and thorough sales and lease consultant named AMJAD ALHAJJALI and financial services manager named PAUL WRIGHT. These two made the process of searching for a new vehicle so easy for me. AMJAD was able to answer all my questions and concerns. The way he presented everything from beginning to end with the different options to consider was awesome. The whole atmosphere of the place was great and welcoming. PAUL also explained the process which made it so easy to me. I was excited to walk out as a new owner of a 2018 Rav 4. I am definitely looking forward to being part of the A 1 Toyota family. I am already sharing my experience and telling friends about my experience and how they need to make A 1 Toyota as their next car buying experience. Professionalism at it’s best!!!!!! Very Very Very happy customer!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A-1 is number one in our book

My wife and I recently purchased a pre-certified toyota highlander at A-1 in Amity CT. We would rate our overall experience as "great". Our sales man's name was John Murphy and he went above and beyond to make sure that we were pleased-we had some things that we wanted corrected before the purchase and he made sure they happened, no matter who he had to get in touch with. Also, there was a gentleman named Mustafa that also followed through on everything in our requests. I returned a few days after the purchase because I had noticed some things that needed to be handled and instead of everyone trying to avoid me, they were as great as before the purchase and helped with clearing everything up to the smallest detail. I will recommend A-1 to anyone who is in the market for a new or used vehicle and it's the people that always make the difference-there is a tremendous team working down there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service

I recently took my Toyota Prius to A-1 for body work after an accident. I was noticeably upset. I was completely reassured and put at ease. The body shop manager, Ralph Doyon and the shop coordinator Christina Hendricks treated me with great courtesy and competence. They handled everything promptly and efficiently. My car was restored to showroom new appearance. I couldn’t be happier with the service provided by A-1. I cannot imagine every taking my vehicle anywhere else. I also know, that when I am ready for my next car I will look no further than A-1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Greatest leasing experience by far.

Amjad made my test drive and leasing decision painless and easy. Everyone was very friendly and easy to work with. I will be a repeat customer at A1!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A-1 Toyota Camry Buying Experience!

Celebrating a successful shopping and purchasing experience at an A-1 Toyota dealership! Quincy Smith was so professional and informative and AUTHENTIC! Fair. Fast. Simple. Those words epitomize the entire process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Prompt & Personable

I came into the dealership not expected to purchase a vehicle. Kyle left his lunch hour to come help me. Never owning a Toyota before, I told him what I was looking for and led me to the perfect vehicle. Very professional and honest about everything. Would definitely recommend A-1 to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.