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Brogan Cadillac - Totowa

(613 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brogan Cadillac - Totowa from DealerRater.

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Professional, timely, knowledgeable, affordable and your

Professional, timely, knowledgeable, affordable and your car is always cleaned., nice waiting area Friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Brogan Cadillac team. Drive safely, and we hope to see you back!

The service and accommodations yesterday were

The service and accommodations yesterday were outstanding. Vic from Service was excellent and Yogi was great in his arrangements for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Vic, Yogi, and the Brogan Cadillac team. Drive safely, and we hope to see you back again down the road!

Brogan Cadillac is the best.

Brogan Cadillac is the best. Tony Idone in service is excellent and Rocky the manager makes buying a car a pleasant and easy experience. I will never buy anything but a Cadillac and from no dealer but Brogan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that Tony and Rocky delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Brogan Cadillac!

Excellent Service

I was able to get an appointment right away and was able to get my car serviced and returned the same day. My Service Rep Mike, as always, was fantastic. Informative and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Rebecca, thank you for the great review! We are so glad to hear that you had a successful service experience working with Mike and the Brogan Cadillac team. Drive safely, and we hope to see you back again down the road!

Very professional, # 1 services faster ,clean dealer

Very professional, # 1 services faster ,clean dealer ,Victor is very nice guy and always happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Victor and the Brogan Cadillac team. Drive safely, and we hope to see you back again down the road!

Courteous and knowledgeable

Very professional, on time making repairs. Mike is excellent at keeping you I formed. Courteous and knowledgeable. Polite and courteous behavior by everyone, especially Mike Perry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We are happy to hear from you, Louise! Thank you for choosing Brogan Cadillac and for sharing your kind words about Mike. Drive safely!

The staff is pleasant and helpful.

The staff is pleasant and helpful.. they answered all your questions to the best of their knowledge.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to work with you! Thank you for trusting Brogan Cadillac with your business and your vehicle. We hope to welcome you back again down the road!

Excellent

I found that the dealership was very knowledgeable and Joe Diamond gave outstanding service. I would recommend to friends and relatives to utilize the dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pina, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Joe and the Brogan Cadillac team. Drive safely, and we hope to see you back again down the road!

Excellent Dealership & Service Dept.

We have been customers of Brogan Cadillac for years. The sales team is wonderful and the service department goes above and beyond. Our service advisor, Tony Idone, cares about the customer and makes sure your car receives the service it needs. We are customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy to hear from you, Lou! Thank you for being a repeat customer and for sharing your kind words about Tony. Drive safely!

Excellent v start to finish mike P great checked out my

Excellent v start to finish mike P great checked out my car a to Z

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is exactly the type of service we strive for! Thank you for the 5-stars from all of us at Brogan Cadillac!