Reviews
Over and beyond customer service by Joe Sasso
Joe went out of his way to bring an A4 here to make sure it would fit in our narrow garage! Excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
Great Customer Service!
Vanessa Robinson, Service Consultant, was fabulous! She made my drop off so easy, and was so nice and fun to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
David was great to deal with - he got me in and out and...
David was great to deal with - he got me in and out and all service was done as stated in an efficient and timely manner! Looking forward to dealing with him again in the future - Dan Flores
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recent Purchase Audi Q5
I was in the market for a Certified Pre Owned Audi Q5. I found their listing online and purchased online. This particular dealership does not ship their vehicles however they put me in contact with a great transport company who stayed in contact with me through the entire process. I couldnt have asked for better service, and my new Audi is everything I wanted! Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!
18 Years and counting
I'm 18 years and counting leasing new Audi's with DCH Millburn. My first was the TT, then A4, then A3 and now a Q3. Since the first lease my Audi Specialist has guided me through every deal. Service is always spot on and make everything a breeze from scheduling appointments, getting in and out with low impact wait time. Service keeps you updated every step. My service rep Orlando and all of the DCH Audi Millburn team are full on customer care all the time. I highly recommend this dealership as do many others, which explains their upcoming expansion. Bravo to the entire team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DCH Milburn service dept appointment
Facilities is in the middle of a major upgrade so it's not fair to rate it as is.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback.
Recall & oil change
Your service was very good. The loaner car was nice. I am short of words. Sorry but that all I can tell you. Thank you
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vanessa was very professional and HELPFUL!
Vanessa was a welcome change from the other service reps who don't seem very helpful and happy to be there- She immediately asked if I needed help- It was a busy Saturday morning- She has helped me twice and always has a helpful attitude and smiling! Your other male reps could take a page out of her book!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us!
DCH AUDI MILLBURN
Easy in and easy out. Friendly and efficient service. Personnel were friendly and responsive. Loaner was waiting for me. The overall experience was great. I would recommend to other similar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nadia berkley
Excellent service and the people are extremely helpful and friendly.. never had a bad experience with dch audi always pleasant and reliable thanks to Ak Khouri who runs a great place with a superb excellence..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!