VIP Honda

Car review vip honda 1/04/19 I had a terrible experience when trying to buy a car from this dealership. They contact me on Tuesday the 01/02/19 about... my interest in car , and also send me details on their vehicles . They send me one price for the vehicle and call me on Wednesday 1/03/19 to confirm I’m coming in. Tell them I can’t I will be in first thing in the morning. As this is going on they are updating my profile with what time I’m coming and what car I’m interested in. When I come in today 1/04/19 they have the keys ready for me and everything ready to drive. After the test drive they tell me the price , and then I show them the email I received of the price of the vehicle . He then says that the price I have was a holiday price and that it was just updated on new years. Keep in mind the man helping me was not personable at all and maybe said a couple words to me during the test drive. I believe he did not have concern for working with me and compromising a deal to help me get a car. He did not even try to get me to stay when I said I will take my business else where. Mind you they sent me a different price on January the 2nd. They then say there’s nothing they can do about the price and they wanted me to pay $3000 more then they originally sent me (not including taxes and fees). Then offered me a 25$ visa gift card for basically having no customer satisfaction and I have yet to receive anything in my email. To sum it up they gave me a price of 14,888 then said no you have to pay 17,888(not including taxes and fees). Honestly this place made me not even want a honda.

I drove 2.5 hrs. to see a used car they had for sale. After a test drive, I made an appointment with a local mechanic to look at the car the following... week. The salesman never brought the car for the appointment because he was busy with a customer. I made an appointment the next day and confirmed it with the salesman an hour before the appointment. Fifteen minutes later, the salesman called and told me the President of the dealership was now keeping the car for the dealership and they are not selling it. My guess is there is something mechanically wrong with the car they didn't want found out by a mechanic. I would never bu y a car from these guys.

My 22 year old car had finally died, and I was not used to shopping for or paying for a new car. We went to several dealers and spent many weeks this summer... being intelligent consumers. I found the car shopping process tedious, confusing and bizarre, but when we finally landed at VIP Honda, it was a relief. Janet Ghazouani, our main Sales Representative there, was courteous, caring and not pushy. All in all, if we were just choosing a car on that alone, that is where we would have bought. In addition to that we got a much better price than at other Honda Dealers we had gone to. THUMBS UP for Janet and VIP Honda.

Help you find the car that's best for you clean and organize car lots I would recommend my family and friends to come down and purchase a car Thank you

Jonathan made it super easy for my mom and I to choose the right car. He was very knowledgeable and we knew we could trust him. Overall great experience,... I would definitely recommend him to any of my friend and family.

I just completed my first car purchase and I could not have done it without Dave! He was honest, communicative, helpful, flexible and efficient. He was... so knowledgable about the vehicle and truly showed me everything I needed to know. It was quite a painless process. I am so happy with my experience.

After quite a bit of back and forth, I reached a compromise with Robert Poland the GM. As a courtesy that I appreciated, he let me keep the loaner van... until we returned from vacation.

They sell defective pre-owned vehicles. Last place to buy a car from. Used cars salespersons really deceitful and dishonest. Took almost one whole day... to complete the purchase. Advise: if you start to have bad feeling walk away, don???t hesitate, don???t give any of them benefit of doubt. There are tons and tons of car dealerships. Stay away from Alex, Neo (Nabil) and Rich in used cars department. They are scammers and would sell you defective cars that people want to get rid of and trade them with certified Honda???s. I bought a Volvo S40 2007 from used car section. The car looked good and the price was within reasonable KBB margin. They gave me one month engine and transmission warranty, in hint-site I know why one month and not three months. Exactly one month later the check engine sign started to appear. I called Them but I was tranfered from one to other and did not get any help at all. So I decided to take the car and speak with them in person. I went to across route 22 were they sell used cars. They let me wait there for about an hour for the used car salesman. He never came back. So I decided to go to new cars section and try to get hold of this guy myself. I went there and the manager Kelly came to me and asked me to go back across the street and talk to the mechanic directly. I should mention that the manager Kelly and mechanic Jerry were helpful. I took the car back and the added injector cleaner and resetted the sign. After a few days the light came back. This time they said the ignition coils were bad so the engine has misfire. They changed the two coils. The engine sign went out but after a few days came back. This time the claimed that they replaced the spark plugs. He asked me to drive a few miles and the check engine light will disappear which it did. But the shaking and engine hesitation did not go away. I bought the car on 20/1/2018 and the only time it run well was during the warranty period. Other than that there were always some engine issue. Finally I consulted a mechanic and he advised me to replace all the coils. I did that but the engine still continued shaking and did not have enough acceleration and had high fuel consumption. Another issue was the car lost coolant from the time I bought it. It became so bad that I used to fill the resevior every other day and the level still dropped, there were no paddles. The car has now several major issues and I don???t know if I ever be able to enjoy it. I thought I bought a nice Volvo from a reputable dealership that I will have peace of mind that I can trust them and be confident that they wouldn???t sell ma a bad product. I trusted them that they will take care of the car if it had problems that were not my fault. Now about 5 months and 5k miles after the purchase the car is almost undrivable. My dream of owning a good reliable car became a nightmare. The car had 77k miles and was not supposed get in this condition. I don???t know what to do with the car and can???t spend everyday fixing some issues. I don???t want to came across as resentful because as I said the manager and mechanic were good people however the salespersons sold me a bad product which they were aware of and they shouldn???t have done that. That is wrong and unethical.

Outstanding service and a big thank you to Mrs. Elizabeth Coollen and Mrs Rosemarie Williams I suggest anyone look for a car go to vip Honda

Mackenzie and Alex did an awesome job and made my experience a great one. I would definitely recommend to shop with them for your next vehicle.