Reviews
Nil was a perfect salesman and helped me great, highly recommended, come see Nil he will help you
Nil was a perfect salesman and helped me great, highly recommended, come see Nil he will help you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for the great recommendation! We're delighted to hear that Nil provided such helpful service and made your experience a positive one. We'll be sure to share your kind words with him. We appreciate you choosing Metro Honda and thank you for recommending Nil to others! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
My salesman Sam was excellent,we quickly came to a midpoint agreement,and I was in and out in 2 hours.Also the dealership itself is impeccably managed by Jason Brown.
My salesman Sam was excellent,we quickly came to a midpoint agreement,and I was in and out in 2 hours.Also the dealership itself is impeccably managed by Jason Brown.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for sharing your experience, John! We’re glad Sam provided excellent service and helped make the process smooth and efficient. We also appreciate your kind words about Jason Brown and the management of our dealership. Thank you for choosing Metro Honda and for your trust in our team! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Great experience, they do their best to help you find the car you're looking for. Chris Sanchez helped me; he's a very good salesman, very patient, and very helpful.
Great experience, they do their best to help you find the car you're looking for. Chris Sanchez helped me; he's a very good salesman, very patient, and very helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your great experience! We’re so glad to hear Chris Sánchez was patient, helpful, and dedicated to helping you find the right vehicle. Taking the time to understand what each customer is looking for is so important, and we’re happy Chris made your experience a positive one. We truly appreciate you choosing Metro Honda and taking the time to recognize Chris. We’ll be sure to share your kind words with him! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Had a great experience with Danny evangelista. He was personal and got straight to the point in what I wanted. Go to him!
Had a great experience with Danny evangelista. He was personal and got straight to the point in what I wanted. Go to him!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for sharing your wonderful feedback! We’re so glad to hear that Danny Evangelista provided such a great experience. His personal approach, professionalism, and ability to listen to what you wanted and get straight to the point are exactly what we want our customers to experience. We truly appreciate your recommendation and will be sure to share your kind words with Danny! Thank you for choosing Metro Honda Jersey City. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
It was a great experience. Mr. Derek M. is the best agent who can help you get through the process of buying a new car. كانت تجربه ممتازه ومستر ديريك ساعدنا كتير في كل حاجه ..
It was a great experience. Mr. Derek M. is the best agent who can help you get through the process of buying a new car. كانت تجربه ممتازه ومستر ديريك ساعدنا كتير في كل حاجه ..
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ashraf, Thank you for your wonderful feedback! We’re thrilled to hear that you had such a great experience with Mr. Derek M. and that he was able to guide you through every step of the car buying process. We truly appreciate your kind words and are happy to know Derek made everything easier for you and your family. Congratulations on your new vehicle, and thank you for choosing Metro Honda! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
In 2021, my 20yo Honda CRV broke down, and I was left car-less. I am disabled and need to get to my doctor's appointments. At that time, there was a shortage of car rentals due to a shortage of car chips. I visited my local Honda (Burns Honda), and they were waiting for cars to come in (and they are a GREAT and HONEST dealership). They were selling at MSRP and were not price gouging. I was desperate for a car. I found a Honda CRV at this car dealership in Jersey City. They wouldn't discuss anything with me on the phone (I have all of their emails.) I made the long trip to the dealership (I was currently living in South Jersey.) When I got there, they did have the car. They then proceeded to charge me $20,000 over MSRP. I told them not one other Honda dealership was doing that. They said legally they could charge me whatever they wanted and it was my choice to pay it or not. I had to have a car, there were no rentals, and it was literally the cheapest car I could find. There was a car shortage in America; it was shortly after COVID, there was an issue getting car chips, you can Google it and verify that info. I think it was a horrible practice that a Honda dealership charged $20,000 over MSRP just because they knew people were desperate for cars. There was not one other Honda dealership doing that. I know I am late posting this. I spend a lot of time in the hospital & doctors, hence the very late review. I would just be careful shopping there. If you can go to another Honda dealership, I would do that.
In 2021, my 20yo Honda CRV broke down, and I was left car-less. I am disabled and need to get to my doctor's appointments. At that time, there was a shortage of car rentals due to a shortage of car chips. I visited my local Honda (Burns Honda), and they were waiting for cars to come in (and they are a GREAT and HONEST dealership). They were selling at MSRP and were not price gouging. I was desperate for a car. I found a Honda CRV at this car dealership in Jersey City. They wouldn't discuss anything with me on the phone (I have all of their emails.) I made the long trip to the dealership (I was currently living in South Jersey.) When I got there, they did have the car. They then proceeded to charge me $20,000 over MSRP. I told them not one other Honda dealership was doing that. They said legally they could charge me whatever they wanted and it was my choice to pay it or not. I had to have a car, there were no rentals, and it was literally the cheapest car I could find. There was a car shortage in America; it was shortly after COVID, there was an issue getting car chips, you can Google it and verify that info. I think it was a horrible practice that a Honda dealership charged $20,000 over MSRP just because they knew people were desperate for cars. There was not one other Honda dealership doing that. I know I am late posting this. I spend a lot of time in the hospital & doctors, hence the very late review. I would just be careful shopping there. If you can go to another Honda dealership, I would do that.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for taking the time to share your experience. We are sorry to hear about the circumstances you were facing at that time and understand how stressful it must have been to be without reliable transportation, especially with important medical appointments to attend. We appreciate you sharing your concerns, and we understand that your experience left you with a negative impression of our dealership. While this review is regarding an interaction from 2021, we would welcome the opportunity to discuss your concerns further and better understand your experience. Please feel free to contact us directly so we can review any remaining questions or concerns you may have. We value customer feedback and are always looking for opportunities to improve the experience we provide. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
The experience at metro honda was seamless and fast. I was able to work with Jesse to ensure the car, color, and trim i wanted was in stock and I worked with Jay in order to make the numbers made sense. They have gotten themselves a new lifetime customer.
The experience at metro honda was seamless and fast. I was able to work with Jesse to ensure the car, color, and trim i wanted was in stock and I worked with Jay in order to make the numbers made sense. They have gotten themselves a new lifetime customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for your wonderful feedback, Justin! We’re thrilled to hear that your experience at Metro Honda was seamless and fast. It’s great to know that Jesse helped you find the exact vehicle, color, and trim you wanted, and that Jay worked with you to make everything come together in a way that made sense. We truly appreciate your trust in our team, and hearing that we’ve earned a lifetime customer means the world to us. Congratulations on your new vehicle, and we look forward to serving you for many years to come! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Jesse Moat was a great salesperson at Metro Honda. He provided an excellent experience from start to finish. Jesse was professional, knowledgeable, patient, and attentive to my needs. He made the entire process easy and stress-free. I truly appreciate his outstanding customer service and would highly recommend him to anyone looking to purchase a vehicle. Thank you, Jesse, for your professionalism and excellent service!
Jesse Moat was a great salesperson at Metro Honda. He provided an excellent experience from start to finish. Jesse was professional, knowledgeable, patient, and attentive to my needs. He made the entire process easy and stress-free. I truly appreciate his outstanding customer service and would highly recommend him to anyone looking to purchase a vehicle. Thank you, Jesse, for your professionalism and excellent service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for your feedback, we’re so glad to hear that Jesse Moat provided an excellent experience from start to finish and made the entire process easy and stress-free through his professionalism, knowledge, patience, and attentiveness to your needs, and we truly appreciate your kind words, your recognition of his outstanding customer service, and your recommendation of Metro Honda. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Very helpful with getting me the car I wanted and out the door the same day
Very helpful with getting me the car I wanted and out the door the same day
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, We’re glad to hear our team was very helpful in getting you into the car you wanted and that everything was completed quickly and smoothly the same day. It’s great to know the process met your expectations from start to finish. We truly appreciate you choosing Metro Honda and look forward to serving you again. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Jesse James is by far the best !!! He is so accommodating and goes above and beyond for his clients.
Jesse James is by far the best !!! He is so accommodating and goes above and beyond for his clients.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carla, We’re thrilled to hear such great things about Jesse James. It’s wonderful to know he was so accommodating and consistently went above and beyond to support you throughout your experience. We truly appreciate your kind words and your trust in Metro Honda. We look forward to serving you again. Sincerely, Delia Mensch [email protected] The Team at Metro Honda