Reviews
This dealership would be the only one I go to when ever I
This dealership would be the only one I go to when ever I want to buy a car. I am going to recommend this dealership to everyone I know !
This dealership would be the only one I go to when ever I
This dealership would be the only one I go to when ever I want to buy a car. I am going to recommend this dealership to everyone I know !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pretty good day, they made a good salesman, the
It was a pretty good day, they made a good salesman, the work a good deal, to get a good car.
It was a pretty good day, they made a good salesman, the
It was a pretty good day, they made a good salesman, the work a good deal, to get a good car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
derek and jay were very committed to me , and made sure
derek and jay were very committed to me , and made sure that i was very happy with my deal . my new CR-V is just what i wanted. it was pleasure dealing with Derek and Jay, made me feel very comfortable.
derek and jay were very committed to me , and made sure
derek and jay were very committed to me , and made sure that i was very happy with my deal . my new CR-V is just what i wanted. it was pleasure dealing with Derek and Jay, made me feel very comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We’re thrilled to hear that Derek and Jay were so committed to ensuring you were happy with your deal. It’s wonderful that your new CR-V is exactly what you wanted and that they made you feel comfortable throughout the process. Thank you for sharing your feedback and for choosing Metro Honda Sincerely Khatija Hajj 201 451 7111 x1298 The Team at Metro Honda
Great and welcoming team.
Great and welcoming team. Jason really helped me and my father pick out a new crv
Great and welcoming team.
Great and welcoming team. Jason really helped me and my father pick out a new crv
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We’re thrilled to hear that Jason and our team provided a great and welcoming experience. It’s wonderful that he was able to help you and your father pick out a new CR-V. Thank you for sharing your feedback and for choosing Metro Honda Sincerely Khatija Hajj 201 451 7111 x1298 The Team at Metro Honda
Fraud Alert!
Fraud Alert! They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into buying an extended warranty on a used car, with the classic line: “You can always cancel it later if you want.” That turned out to be complete xx. I bought the car in April 2025. In May 2025, I physically went to their office and filled out the cancellation form. It’s now March 2026, and the cancellation still hasn’t been processed. No refund. Nothing. Try calling Delio Coutinho, their Director of Finance (or rather the Director of Scam). Always “in meetings,” never actually gets anything done. Then there’s Shawn Bertrand, who claimed the cancellation should have gone through for months. It didn’t. At all. The rest of the employees are shady too, but at least they don’t seem to be outright lying, more like covering for their greedy lazy managers. At this point, it just feels intentional. Months of delays, zero accountability, and constant runarounds. If this isn’t deliberate stalling, it’s incompetence at a level that shouldn’t exist in a dealership. Fun Fact: Most positive reviews are fake. They bought the 5-star ratings.
Fraud Alert!
Fraud Alert! They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into buying an extended warranty on a used car, with the classic line: “You can always cancel it later if you want.” That turned out to be complete xx. I bought the car in April 2025. In May 2025, I physically went to their office and filled out the cancellation form. It’s now March 2026, and the cancellation still hasn’t been processed. No refund. Nothing. Try calling Delio Coutinho, their Director of Finance (or rather the Director of Scam). Always “in meetings,” never actually gets anything done. Then there’s Shawn Bertrand, who claimed the cancellation should have gone through for months. It didn’t. At all. The rest of the employees are shady too, but at least they don’t seem to be outright lying, more like covering for their greedy lazy managers. At this point, it just feels intentional. Months of delays, zero accountability, and constant runarounds. If this isn’t deliberate stalling, it’s incompetence at a level that shouldn’t exist in a dealership. Fun Fact: Most positive reviews are fake. They bought the 5-star ratings.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for bringing this to my attention. I would like to apologize for the delay and look into this to resolve it as soon as possible. I will be reaching out to you shortly with an update. Have a great day! Sincerely, Khatija Hajj Metro Honda Team
5 Jesse James 10/10 Jesse James is the best sales person
5 Jesse James 10/10 Jesse James is the best sales person that works for Honda period.
5 Jesse James 10/10 Jesse James is the best sales person
5 Jesse James 10/10 Jesse James is the best sales person that works for Honda period.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review! We’re thrilled to hear Jesse James delivered a 10/10 experience. We truly appreciate your enthusiasm and support—he’ll be proud to hear this! 🚗✨ Sincerely, Khatija Hajj 201-451-7111 x1298 The Team at Metro Honda
I had a great experience purchasing my new car at Metro
I had a great experience purchasing my new car at Metro Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and pressure-free, and answered all my questions clearly. Meena in finance was also fantastic to work with. She explained every step of the paperwork and financing in detail, made the process transparent, and helped everything move efficiently. I really appreciated how straightforward and respectful she was. Overall, the team made the buying experience easy and positive. I’m very happy with my purchase and would definitely recommend working with Genaro and Meena if you’re buying a car here.
I had a great experience purchasing my new car at Metro
I had a great experience purchasing my new car at Metro Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and pressure-free, and answered all my questions clearly. Meena in finance was also fantastic to work with. She explained every step of the paperwork and financing in detail, made the process transparent, and helped everything move efficiently. I really appreciated how straightforward and respectful she was. Overall, the team made the buying experience easy and positive. I’m very happy with my purchase and would definitely recommend working with Genaro and Meena if you’re buying a car here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re thrilled to hear Genaro made your car-buying experience smooth, pressure-free, and professional from start to finish. It’s also great to know Meena provided clear, transparent guidance through the financing process. We truly appreciate your recommendation and are so happy you had an easy and positive experience. Sincerely, Khatija Hajj 201-451-7111 x1298 The Team at Metro Honda
Welcoming and no pressure environment.
Welcoming and no pressure environment. Jesse was friendly, knowledgeable and polite. Took his time explaining different options
Welcoming and no pressure environment.
Welcoming and no pressure environment. Jesse was friendly, knowledgeable and polite. Took his time explaining different options
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- Overall experience
- 5.0
- Does recommend this dealer
Thank you for your kind feedback! We’re glad you enjoyed the welcoming, no-pressure environment and that Jesse took the time to explain all your options clearly. We truly appreciate your support! Sincerely, Khatija Hajj 201-451-7111 x1298 The Team at Metro Honda
Willing to negotiate fair price for the car, took the
Willing to negotiate fair price for the car, took the time to earn my business. Very personable staff
Willing to negotiate fair price for the car, took the
Willing to negotiate fair price for the car, took the time to earn my business. Very personable staff
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear our team took the time to earn your business and worked with you on a fair price. We truly appreciate your kind words about our staff. Sincerely, Khatija Hajj 201-451-7111 x1298 The Team at Metro Honda
My experience with the dealership was great.
My experience with the dealership was great. The staff was friendly, knowledgeable, and very helpful throughout the entire process. Everything was explained clearly, and the purchase went smoothly. I’m very satisfied with the service I received.
My experience with the dealership was great.
My experience with the dealership was great. The staff was friendly, knowledgeable, and very helpful throughout the entire process. Everything was explained clearly, and the purchase went smoothly. I’m very satisfied with the service I received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re delighted to hear our team was friendly, knowledgeable, and helpful, and that everything was explained clearly. We truly appreciate your kind words and are glad you’re satisfied with your service. Sincerely, Khatija Hajj 201-451-7111 x1298 The Team at Metro Honda