Reviews
Dishonest, tie rate with product. I first purchased a Nissan Sentra. Week in check engine light was on and turns of the transmission was going. Went back to get fixed, but they wouldn’t fix it. They switch me to a Honda Passport. Told me I was approved at a higher rate, but if I bought service contract, key replacements, and the tracker system. The bank gives me a better rate. In most states this is illegal. I didn’t know any better since I was a young kid at the time. So they definitely took advantage of me. I would never recommend this dealership as they have no good moral. Just money hungry people here. For the younger crowd please beware of what they will do to you.
Dishonest, tie rate with product. I first purchased a Nissan Sentra. Week in check engine light was on and turns of the transmission was going. Went back to get fixed, but they wouldn’t fix it. They switch me to a Honda Passport. Told me I was approved at a higher rate, but if I bought service contract, key replacements, and the tracker system. The bank gives me a better rate. In most states this is illegal. I didn’t know any better since I was a young kid at the time. So they definitely took advantage of me. I would never recommend this dealership as they have no good moral. Just money hungry people here. For the younger crowd please beware of what they will do to you.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
My salesman Sam was excellent,we quickly came to a midpoint agreement,and I was in and out in 2 hours.Also the dealership itself is impeccably managed by Jason Brown.
My salesman Sam was excellent,we quickly came to a midpoint agreement,and I was in and out in 2 hours.Also the dealership itself is impeccably managed by Jason Brown.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for sharing your experience, John! We’re glad Sam provided excellent service and helped make the process smooth and efficient. We also appreciate your kind words about Jason Brown and the management of our dealership. Thank you for choosing Metro Honda and for your trust in our team! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Mr. Velez was very patient and helpful throughout the whole process. He help me find the perfect car.
Mr. Velez was very patient and helpful throughout the whole process. He help me find the perfect car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for sharing your experience! We’re glad to hear that Mr. Velez was patient, helpful, and dedicated to helping you find the perfect car. We appreciate your trust in Metro Honda and hope you enjoy every mile in your new vehicle! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Great experience, they do their best to help you find the car you're looking for. Chris Sanchez helped me; he's a very good salesman, very patient, and very helpful.
Great experience, they do their best to help you find the car you're looking for. Chris Sanchez helped me; he's a very good salesman, very patient, and very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your great experience! We’re so glad to hear Chris Sánchez was patient, helpful, and dedicated to helping you find the right vehicle. Taking the time to understand what each customer is looking for is so important, and we’re happy Chris made your experience a positive one. We truly appreciate you choosing Metro Honda and taking the time to recognize Chris. We’ll be sure to share your kind words with him! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Joseph was really amazing vest of luck for him get me the car I like
Joseph was really amazing vest of luck for him get me the car I like
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We’re so happy to hear Joseph was able to help you find the car you wanted and make your experience such a positive one. His dedication and willingness to help are truly appreciated. Congratulations on your new vehicle, and we wish you many happy miles ahead! We’ll be sure to share your kind words with Joseph. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Shawn was great and the experience was wonderful he helped me with a great deal
Shawn was great and the experience was wonderful he helped me with a great deal
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful feedback! We’re so glad to hear Shawn provided you with a great experience and was able to help you find a deal that worked well for you. It’s fantastic to know his assistance made such a positive impression. We truly appreciate you choosing Metro Honda and taking the time to recognize Shawn. We’ll be sure to share your kind words with him! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Accommodating conveying agent helpful from the heart trustful waiting area spacious with all day coffee for all . Employee courteous , attentive to your needs. Concern to your car maintenance always emailing for schedule .
Accommodating conveying agent helpful from the heart trustful waiting area spacious with all day coffee for all . Employee courteous , attentive to your needs. Concern to your car maintenance always emailing for schedule .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful feedback! We’re glad our team has been courteous, attentive, and genuinely helpful throughout your visits. We’re also happy you enjoy our comfortable waiting area, all-day coffee, and maintenance reminders. We truly appreciate your trust in Metro Honda and look forward to caring for you and your vehicle for years to come. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Sale person didn’t give use sticker prices for the car went over my first payment and see my payoff is more then what he said and giving them more so xxxx off !!’ 17 grand sticker on that car went ask for the that paper didn’t get it ! Was told my payoff amount if 11,000 now it’s 14,000 after I put 15,000 down You think you can trust dealers when it comes down to your paper work ! the fact that I got the car and yes it was pre owned but still coulda let us know about the car fax ! You guys fix a couple of things we ask but left the dealer and soon I get down the block noticed it need a wheel alignment? Then 2weeks later car completely had no power ! Had to use the key to open everything took the battery to get check and it was fully charged? Then took it back to the dealer and 2 days later to get a call the battery was change? No one talk you to let use know we check the car completely we didn’t noticed any else just xxxx with the way it was handled and the last time I come get a car there!
Sale person didn’t give use sticker prices for the car went over my first payment and see my payoff is more then what he said and giving them more so xxxx off !!’ 17 grand sticker on that car went ask for the that paper didn’t get it ! Was told my payoff amount if 11,000 now it’s 14,000 after I put 15,000 down You think you can trust dealers when it comes down to your paper work ! the fact that I got the car and yes it was pre owned but still coulda let us know about the car fax ! You guys fix a couple of things we ask but left the dealer and soon I get down the block noticed it need a wheel alignment? Then 2weeks later car completely had no power ! Had to use the key to open everything took the battery to get check and it was fully charged? Then took it back to the dealer and 2 days later to get a call the battery was change? No one talk you to let use know we check the car completely we didn’t noticed any else just xxxx with the way it was handled and the last time I come get a car there!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, We apologize for any inconvenience you experienced during your recent service visit. Our goal is to provide excellent service every time, and we’d appreciate the opportunity to discuss how we can make things right. Please contact me at [email protected] to share more details. Please allow 1-2 business days for a response. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Representatives make sure they try to sell you a car that you want definitely the busiest Honda dealership I’ve ever been to.
Representatives make sure they try to sell you a car that you want definitely the busiest Honda dealership I’ve ever been to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! Our team works hard to understand what each customer is looking for and help them find the right vehicle. We appreciate you choosing Metro Honda and taking the time to share your feedback. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
It’s my fourth Honda and they always deliver, no complaints here, the staff is always ready to help and very knowledgeable.
It’s my fourth Honda and they always deliver, no complaints here, the staff is always ready to help and very knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your continued loyalty to Honda and for sharing your experience! We’re honored to be part of your fourth Honda purchase and thrilled to hear that our team continues to deliver an experience you can count on. We truly appreciate your kind words about our knowledgeable and helpful staff. Your continued trust and support mean so much to everyone at Metro Honda. We look forward to being here for you for many more Honda experiences! Sincerely, Delia Mensch [email protected] The Team at Metro Honda