Reviews
Joe was really fast professional abd easy to deal with me gor the deal I want very smooth
Joe was really fast professional abd easy to deal with me gor the deal I want very smooth
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your feedback! We’re so glad to hear that Joe provided you with a fast, professional, and easy car-buying experience. It’s wonderful to know he helped make the process smooth and worked with you to get the deal you wanted. We truly appreciate your trust in Metro Honda and hope you enjoy your new vehicle! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Jesse and the entire Metro Honda team were great to work with and I highly recommend them!!!
Jesse and the entire Metro Honda team were great to work with and I highly recommend them!!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your wonderful feedback! We’re thrilled to hear that Jesse and the entire Metro Honda team were great to work with. Your recommendation means a lot to us, and we truly appreciate your trust and support. We look forward to serving you again in the future! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Easy people to work with, Jesse was very accommodating and helped to make our purchase happen smoothly.
Easy people to work with, Jesse was very accommodating and helped to make our purchase happen smoothly.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your wonderful feedback! We’re so glad to hear that Jesse has been so accommodating and helped make your purchase a smooth and enjoyable experience. We truly appreciate your kind words and your trust in Metro Honda. Congratulations on your new vehicle, and we look forward to serving you again in the future! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Accommodating agents help us get what we need and what is with in the budget
Accommodating agents help us get what we need and what is with in the budget
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your feedback! We’re glad to hear that our team was accommodating and worked with you to find what you needed while staying within your budget. We truly appreciate your trust in Metro Honda and are grateful for the opportunity to assist you. We look forward to serving you again in the future! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
From the grieving until the end, I really love this monster transactions must fast and quick explain everything thank you Joesph
From the grieving until the end, I really love this monster transactions must fast and quick explain everything thank you Joesph
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your feedback! We’re so glad to hear that Joseph provided you with a fast, efficient, and thorough experience from beginning to end. We truly appreciate your kind words and are happy to know he took the time to explain everything and make the process as smooth as possible. Thank you for choosing Metro Honda, and we look forward to serving you again! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Jess was great and I would recommend anyone everyone is so nice and friendly everyone does great job
Jess was great and I would recommend anyone everyone is so nice and friendly everyone does great job
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your kind feedback! We’re so glad to hear that Jess provided you with a great experience and that our team made you feel welcomed and supported. We truly appreciate your recommendation and your trust in Metro Honda. We look forward to serving you again in the future! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
The people is very nice and helpful, they treat you like a friend and make you feel comfortable.
The people is very nice and helpful, they treat you like a friend and make you feel comfortable.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're so glad to hear our team made you feel comfortable and treated you like a friend. Providing a welcoming and helpful experience is what we strive for. We truly appreciate your support and look forward to seeing you again. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
In 2021, my 20yo Honda CRV broke down, and I was left car-less. I am disabled and need to get to my doctor's appointments. At that time, there was a shortage of car rentals due to a shortage of car chips. I visited my local Honda (Burns Honda), and they were waiting for cars to come in (and they are a GREAT and HONEST dealership). They were selling at MSRP and were not price gouging. I was desperate for a car. I found a Honda CRV at this car dealership in Jersey City. They wouldn't discuss anything with me on the phone (I have all of their emails.) I made the long trip to the dealership (I was currently living in South Jersey.) When I got there, they did have the car. They then proceeded to charge me $20,000 over MSRP. I told them not one other Honda dealership was doing that. They said legally they could charge me whatever they wanted and it was my choice to pay it or not. I had to have a car, there were no rentals, and it was literally the cheapest car I could find. There was a car shortage in America; it was shortly after COVID, there was an issue getting car chips, you can Google it and verify that info. I think it was a horrible practice that a Honda dealership charged $20,000 over MSRP just because they knew people were desperate for cars. There was not one other Honda dealership doing that. I know I am late posting this. I spend a lot of time in the hospital & doctors, hence the very late review. I would just be careful shopping there. If you can go to another Honda dealership, I would do that.
In 2021, my 20yo Honda CRV broke down, and I was left car-less. I am disabled and need to get to my doctor's appointments. At that time, there was a shortage of car rentals due to a shortage of car chips. I visited my local Honda (Burns Honda), and they were waiting for cars to come in (and they are a GREAT and HONEST dealership). They were selling at MSRP and were not price gouging. I was desperate for a car. I found a Honda CRV at this car dealership in Jersey City. They wouldn't discuss anything with me on the phone (I have all of their emails.) I made the long trip to the dealership (I was currently living in South Jersey.) When I got there, they did have the car. They then proceeded to charge me $20,000 over MSRP. I told them not one other Honda dealership was doing that. They said legally they could charge me whatever they wanted and it was my choice to pay it or not. I had to have a car, there were no rentals, and it was literally the cheapest car I could find. There was a car shortage in America; it was shortly after COVID, there was an issue getting car chips, you can Google it and verify that info. I think it was a horrible practice that a Honda dealership charged $20,000 over MSRP just because they knew people were desperate for cars. There was not one other Honda dealership doing that. I know I am late posting this. I spend a lot of time in the hospital & doctors, hence the very late review. I would just be careful shopping there. If you can go to another Honda dealership, I would do that.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for taking the time to share your experience. We are sorry to hear about the circumstances you were facing at that time and understand how stressful it must have been to be without reliable transportation, especially with important medical appointments to attend. We appreciate you sharing your concerns, and we understand that your experience left you with a negative impression of our dealership. While this review is regarding an interaction from 2021, we would welcome the opportunity to discuss your concerns further and better understand your experience. Please feel free to contact us directly so we can review any remaining questions or concerns you may have. We value customer feedback and are always looking for opportunities to improve the experience we provide. Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Very persuasive advised me of every detail they offer will recommend and always ask for him to get the best
Very persuasive advised me of every detail they offer will recommend and always ask for him to get the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We're delighted to hear you received detailed guidance and had such a positive experience. We truly appreciate your recommendation and are grateful for your confidence in our team. We look forward to serving you again! Sincerely, Delia Mensch [email protected] The Team at Metro Honda
Jesse is a very hardworking and helpful person , this is my second car purchase with him. Great Guy.
Jesse is a very hardworking and helpful person , this is my second car purchase with him. Great Guy.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're honored that you chose to purchase your second vehicle with Jesse. It's great to hear his hard work and helpfulness made such a positive impression. We truly appreciate your continued trust and look forward to serving you again. Sincerely, Delia Mensch [email protected] The Team at Metro Honda