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Metro Honda

(3,526 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
New (201) 581-6983 (201) 581-6983
Used (833) 547-6048 (833) 547-6048
Service (833) 382-1650 (833) 382-1650

Reviews

(3,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Honda from DealerRater.

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Great service. No complaints. The job was done with good...

Great service. No complaints. The job was done with good quality and quickly. I always get a good service with them. Easy to schedule and courteous customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

Waste my whole day and didn’t receive any service worse...

Waste my whole day and didn’t receive any service worse dealership in the tristate. After 6 hours of waiting they didn’t have parts and told me to make a appointment for another day

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

I would not go anywhere else for a car! They're very...

I would not go anywhere else for a car! They're very professional and always have what I'm looking for. Gustavo Cardenas is an excellent Rep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

Very efficient with service. My wait time was quicker...

Very efficient with service. My wait time was quicker that expected and very thorough with what needs to be done. Pleased with service and customer care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

Great knowledge and excellent customer service. I had a...

Great knowledge and excellent customer service. I had a great experience and over visit. Everyone was nice and very helpful. I really like that location!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

Gave me the appointment for same day service. Rachel was...

Gave me the appointment for same day service. Rachel was very nice and attentive. She tried get me out of there as soon as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

Came in for tire rotation. Relatively quick service. Make...

Came in for tire rotation. Relatively quick service. Make sure you come early. The staff was very friendly and completed check in , service and check out process very smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

Very efficient service. I was able to set up an...

Very efficient service. I was able to set up an appointment the same day and even with them dealing with a high volume of cars to service my wait time was not extreme. Always polite and courteous customer service when I visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

As soon as I get there, staff at the maintenance...

As soon as I get there, staff at the maintenance department assist me right away,asked me what service do I need for my cr-v, attending maintenance specialist explained what needs to be done base on the last service of the car and I agree of what the lady attendant explained and that’s it, satisfied with the service and i can recommend it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

There is the worst service I ever had. The working team...

There is the worst service I ever had. The working team don't try to make things better during the visit. They also are unfriendly and rude. I call in advance to get the service and ask if they have a loaner car or at least to have service to drop me off where I need, which they offered to me though phone call. However, when I got there they didn't have neither one, so I was suppose to use it out my pocket. During my service they found the problem in my car and they have to order the part, now it's been two weeks and they didn't give me a call back about my part. I don't think I'll ever go back there for service or for my next car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243