Reviews
Great people at Toyota Universe
Wonderful experience at toyita Universe, Armond, his manager Mr.Valdes, and finance manager Mr. Hussayn all helped us starting from the beginning to the end of buying our new Sienna. Smooth car buying process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope that you are loving your Sienna!
Out new XSE
Armond Simonian is the best! We are repeat costumers and he always makes the process easy and enjoyable! Thank you Armond! I would recommend Toyota Universe and Armond to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!
Our new Camry XSE
Armond Simonian is the best! We are repeat costumers and he always makes the process easy and enjoyable! Thank you Armond! I would recommend Toyota Universe and Armond to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!
False Advertizement
Dealer says if not military... Price goes up by $450 and if paying cash … Pay additional $750 Do not attempt buying from this dealership. If so ask a lot of questions up front. And you still wouldn't proceed when you hear what they have to say.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're very sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Fantasia Williams 973-785-4710 ext. 6259. Thank you again for your feedback.
Good job
It was very quick and easy transaction. Armond Simonian was very transparent and up front with me. I will keep coming back to him for future purchases. Definitely recommend Toyota Universe and Armond
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!
Filip's customer servive
Filip's customer service is very friendly, helpful and gives good advise. He was the first sales rep at Toyota Universe who got me onto leasing, and he helped tremendously throughout my Toyota universe experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star review with us! It is a pleasure to know that Filip provided you with such excellent assistance. We hope to see you again!
Outstanding
We came to lease a new car but we end up finance a pre own certified Toyota Camry because my credit wasn’t strong enough to lease a car, Armond was really helpful and respect us not like the other dealership that as soon as they ran me credit, they stop everything and told us that they cannot help us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your review with us! We are happy to hear that Armond provided you with such excellent assistance. We hope to see you again!
Great dealership
We came to lease a new car but we end up finance a pre own certified Toyota Camry because my credit wasn’t strong enough to lease a car, Armond was really helpful and respect us not like the other dealership that as soon as they ran me credit, they stop everything and told us that they cannot help us
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five-star review with us! It is a pleasure to know that our whole team provided you with such excellent assistance. We hope to see you again!
Our fourth car from Universe
This was our fourth car from Toyota Universe and Armond, great experience as always, Mr. Otelo was really helpful. This time just took it to long to sign paperwork, I guess because we came on Saturday. But in overall we are happy with results of buying car at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five-star review with us! It is a pleasure to know that our whole team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!
Our fourth car from Mr. Armond
This was our fourth car from Toyota Universe and Armond, great experience as always, Mr. Otelo was really helpful. This time just took it to long to sign paperwork, I guess because we came on Saturday. But in overall we are happy with results of buying car at this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your review with us! It is a pleasure to know that Armond provided you with such excellent assistance. We are sorry about the length of your visit. However, we appreciate your loyalty and hope to see you again!