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Toyota Universe

(3,198 reviews)
Visit Toyota Universe
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 249-0980 (866) 249-0980
Used (866) 249-1020 (866) 249-1020
Service (866) 249-0983 (866) 249-0983

Reviews

(3,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Universe from DealerRater.

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Our second car experience

This is our second purchase at Toyota Universe and we were both times very pleased. Armond was our sales person, our "car guy" and he is the most pleasant person to deal with. We were completely satisfied with everyone on the team and would definitely recommend this place for anyone who is shopping for new vehicle. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!

Our second car experience

This is our second purchase at Toyota Universe and we were both times very pleased. Armond was our sales person, our "car guy" and he is the most pleasant person to deal with. We were completely satisfied with everyone on the team and would definitely recommend this place for anyone who is shopping for new vehicle. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!

Very Enjoyable

I had a great experience at Toyota Universe with Josh Rivera, he was able to answer my questions and ensured that i was all taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review with us! It is a pleasure to know that Josh provided you with such excellent assistance!

Great service

Great quality cars at incredible prices. Right off the highway. I recommend for al your Toyota car purchases you go here and ask for Johanna Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Johanna provided you with such excellent assistance. We hope to see you again in the future!

New 4Runner

I came in to Toyota Universe the other day and had the great pleasure of working with Mr.Simonian very helpful person and definitely knows the bran in and out I would recommend him to anyone who's looking for a fast and easy process!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again in the future!

Thanks

I am really happy I decided to get my car here, Thank you to Armond Simonian for making the process a breeze. I definitely recommend getting your car with him you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again in the future!

Had an Excellent experience!

If you are in search of a new vehicle then you are welcome to visit Josh Rivera at Toyota Universe of Little Falls, NJ. He is a professional and experiences sales rep who will make sure to address all of your needs and concerns when purchasing your vehicle. Come with the family, come alone, test drive your dream car and experience the best customer service along the way. Josh will make sure it is a smooth, painless and overall best purchasing experience you've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your five-star review with us! It is a pleasure to know that Josh provided you with such excellent assistance! We hope to see you again!

Great dealership

Toyota universe has quality cars at great prices ! I recommend everyone go buy their Toyota from them. Also when you go, ask for Johanna Jones she’s new there !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Johanna provided you with such excellent assistance. We hope to see you again in the future!

Review for Armond

I came in to Toyota Universe the other day and had the great pleasure of working with Mr.Simonian very helpful person and definitely knows the bran in and out I would recommend him to anyone who's looking for a fast and easy process!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again in the future!

Thanks

I am really happy I decided to get my car here, Thank you to Armond Simonian for making the process a breeze. I definitely recommend getting your car with him you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again in the future!