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Ramsey Nissan

(298 reviews)
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramsey Nissan from DealerRater.

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Shawn was excellent but…..

Shawn was amazing! Super helpful And competent. However , this was the second time I had to drive 45 minutes (one way) and everything on the recall wasn’t completed. I paid for the first oil change, that was a first, and no one filled the windshield washer fluid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Christy Larkin, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Owner Loyalty Manager Magdalena Krekora 201-825-4040 ex 5032

Excellent dealership

Staff is extremely helpful and nice they are also very interested what I wanted They worked within my budget and we’re very flexible I will be returning for my next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

Super Service

The service department of the dealership provided quick and efficient service (oil change, recall, safety inspection, and even a car wash) with a smile. I was very happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

Great Service Dept!

The Service Dept. is great they always take care of their customers right away. I usually deal with Evert who is always polite and listens to any concerns I may have. I wouldn’t take my car for repairs anywhere else but Ramsey Nissan.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great comments JoAnn! Our team works hard to provide the best service possible and we're glad to see you had a great experience. We appreciate your business and look forward to seeing you again.

Ramsey Nissan Service Department

I have been their customer for 20 years, and I am very satisfied with their maintenance department. Very professional, courteous and expediting their work quickly. If longer job, I am always offered a loaner-car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

new tire status post puncture

I am very satisfied with the service at Ramsey Nissan. I am leasing my Nissan Maxima at present, but I have purchased my Maxima in the past from this dealership. Everet Mendez and Alan Galinko are excellent in their service service/sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing, we're glad to see that you had a great experience with our Service team!

Michele Sciuto owner of a 2021 Rogue

Mahwah Nissan staff are great. Sales department is amazing so is the service department. Very helpful and tentative. I will definitely recommend them highly to all my friends and family…

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

Great Service

Excellent sales department and management. I was beyond thrilled with my buying experience and the treatment I received. Everyone from the reception desk to the sales associates treated me with an easy, enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great comments, we're glad to see you had the type of experience we strive to provide!

Oil Change

Best oil change ever! I highly recommend getting the oil change here. They were kind, professional, and honest. I used a coupon I received from the car dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great comments, we're glad to see you had a positive experience working with our service team!

They sold me the car without a title!

They sold me the car without a title! I waited my title more then 5 month! I cant use the car because they gave me fake temporary license plate. Stay away from this dealer!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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