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Ramsey Nissan

(298 reviews)
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramsey Nissan from DealerRater.

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Ramsey Nissan,Upper Saddle River, NJ

I have been a loyal customer of Ramsey Nissan for over 20 years, purchasing 6 vehicles. My most recent purchase was a Rouge SV. My salesman Brian Murph Mutchler is the best, a true professional. He listens to his customer and provides options that would fit their lifestyle. He is always right on target making the purchase process easy from start to finish. I always recommend Ramsey Nissan, especially Murph, to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.

Customer

I love the guy at the express oil change he is very professional and he keeps you informed on your car what great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

Oil change

Brought my car in for oil change without an appointment They were quick and washed the car as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great comments, we're glad to see you had the type of experience we strive to provide!

Buyer

Purchased a certified used Pathfinder. Overall positive experience during a stressful time for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for your positive feedback, we appreciate your business!

Great customer services

Jen the services rep is also attentive - MC Cleaning Services LLC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

Great Experience

Great experience! Carlos was phenomenal to work with. He made the whole process easy and was great to work with. This is the second car we have purchased through Ramsey Nissan. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

Customer representative in Express Service on 8/20/21 was very helpful as he always has been in the past. He always gives a reasonable wait time for my service which is usually an oil change and a tire rotation. Very helpful in pointing out any other services my car may need and is always polite and friendly as I have seen him with other customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Caterer

Andrew Nudge is a pleasure to deal with! Possibly the best salesman on this planet. Need a car, this is the man you must see!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ramsey Nissan

I had an Express oil change done on August 16. Greeted promptly and courteously. Job was completed in less than the time estimated. Checkout smooth. Waiting area clean and comfortable. In and out in Uber an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Don’t buy from ramsey nissan

After buying two cars from this dealership in ten months I can personally say I believe this dealership SUCKS. Both times they have sold or given away both my phone number and email information. After leaving off my email on all the application forms the salesman Greg asked me for it so he could get paid. I specifically said your money is not worth my privacy. He said it wouldn’t be used so I wrote it down on a piece of scrap paper. I am now getting almost daily emails or texts from companies the salesman or dealership released it to. Think twice and learn from my mistakes before buying your car from ramsey nissan.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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