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Prestige Toyota of Ramsey

(4,925 reviews)
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award
New (888) 484-2894 (888) 484-2894
Used (877) 887-7228 (877) 887-7228
Service (877) 887-6656 (877) 887-6656

Reviews

(4,925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Toyota of Ramsey from DealerRater.

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Jeffrey is an excellent customer-service professional.

Jeffrey is an excellent customer-service professional. He is highly responsive, resourceful, and accomodating to customer needs. He possesses a very friendly and positive presence. It is always a pleasure to make an appointment to see him or to walk up to his desk. I whole-heartedly recommend Jeffrey for your car-service needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words! We're thrilled to hear that Jeffrey provided such a positive and accommodating experience. He truly values his customers, and we’re lucky to have him on our team. We appreciate your recommendation and look forward to serving you again!

Robeert Rago sold me a new rav 4.

Robeert Rago sold me a new rav 4. I love the car. He was pleasant and made things as easy as possible

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We're so happy to hear you're enjoying your new RAV4. Robert is a great asset to our team, and we're glad he made your car-buying experience smooth and enjoyable. If you need anything else, feel free to reach out!

Dropped car off for oil change, was serviced and car

Dropped car off for oil change, was serviced and car washed in less than 1 hour

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience! We're thrilled to hear that your oil change and car wash were completed so quickly. We appreciate your feedback and look forward to serving you again!

Not having purchased a vehicle in my local area for over

Not having purchased a vehicle in my local area for over 20 years, I decided to try my luck at Prestige of Ramsey. I was fortunate to get assistance from Chris D'onofrio, he provided a relaxed environment and conveyed a pleasant friendly disposition. In fact, he was so accommodating, he assisted in dropping off my Ford at a dealer 15 miles away! Chris did not take me through the "back & forth sales routine" we all despise, he did his job and did it well. The overall experience was very accommodating and friendly, so much so that when I left, I felt like I made a NEW friend with Chris! I highly recommend, if you plan to buy a Toyota, give Chris the opportunity to work for YOU! You will not regret it. The Finance manager who assisted was also fantastic, I believe his name is Govio?

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Chris D'onofrio made your car-buying experience enjoyable and stress-free. We truly appreciate your recommendation, and we’re happy that Chris and Govio were able to assist you every step of the way. If you ever need anything in the future, don’t hesitate to reach out! Enjoy your new vehicle!

The service department is always excellent.

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your thoughtful feedback! We're so glad to hear that you've had a positive experience with our service department, even though your vehicle wasn’t purchased here. We strive to make every visit as convenient and comfortable as possible, and it’s great to know that you appreciate the shuttle service, scheduling options, and explanatory videos. Your loyalty means a lot to us, and we're always happy to help whenever you need us. Looking forward to continuing to serve you!

Jeff is very pleasant and knowledgeable to work with.

Jeff is very pleasant and knowledgeable to work with. He is a valued member of the service department.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for the wonderful feedback! We're so glad to hear that Jeff made your experience great with his knowledge and pleasant demeanor. He truly is a valued member of our team, and we appreciate you recognizing that!

Chris D'Onofrio sold me a beautiful used Lexus.

Chris D'Onofrio sold me a beautiful used Lexus. Chris is very helpful and friendly, and I drove home smiling and satisfied.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your kind words! We're so happy to hear that Chris made your car-buying experience enjoyable. We're thrilled you love your Lexus and that you're satisfied with your purchase! If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride!

Chris D’onfrio assisted us with the purchase of a used

Chris D’onfrio assisted us with the purchase of a used car. He was so knowledgeable. Everything went smoothly and I highly recommend him and the dealer.

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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful feedback! We're so happy to hear that Chris D'onfrio was able to assist you and make the process smooth. We truly appreciate your recommendation and are grateful for your trust in both Chris and our dealership. Enjoy your new car!

Caroline is a wonderful professional to work with.

Caroline is a wonderful professional to work with. She explains every problem. Her knowledge of every issue is amazing.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We're so glad to hear that Caroline provided you with such great service. Her expertise and dedication truly make a difference, and we’re thrilled you had a positive experience working with her!

We had an excellent experience at this dealership.

We had an excellent experience at this dealership. Chris D’Onofrio delivered on his word — we got exactly the car (and deal) we wanted. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Barbara, thank you so much for the kind words! We're thrilled to hear that Chris delivered on your expectations. We appreciate your recommendation and hope you enjoy your new car!