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DCH Paramus Honda

(6,510 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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I recently had the pleasure of working with an

I recently had the pleasure of working with an outstanding service advisor at DCH Paramus Honda. From the moment I arrived, their attentiveness and dedication to providing exceptional service were evident. I would like to take a moment to express my gratitude and share my positive experience. First and foremost, Natasha Nedd (the service advisor)’s attentiveness stood out. She actively listened to my concerns and took the time to understand the issues I was facing with my vehicle. Their genuine interest in addressing my needs and ensuring my satisfaction left a lasting impression. Additionally, the inclusion of coupons and discounts was greatly appreciated. Natasha went above and beyond to find applicable promotions and ensured I received the best possible value for my money. This level of commitment to customer satisfaction is commendable and sets them apart from others in the industry. Overall, my experience with Natasha was exceptional. Her attentiveness, efficiency, and dedication to providing value-added services make them an asset to the dealership. I highly recommend their services to anyone in need of reliable and professional automotive assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

Try calling them to talk to a sales manager Good luck

Try calling them to talk to a sales manager Good luck with that can never get him on the phone they say he will call you back but doesn’t worst customer service ever. They just lie to you and say someone will get back to you. Never again will I go there or send someone there once they sell you the car, your xxxx to them they don’t wanna hear nothing about it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.

Consumer response

I am very dissatisfied. I really would like a manager to call me back. I called there all the time cannot get a manager on the phone they say someone will called me back but no one’s calls I need to speak to a sales manager. I have a problem with my license plates it’s been six weeks and I still haven’t gotten them.

Buying a car with Hamad at DCH Paramus Honda was a

Buying a car with Hamad at DCH Paramus Honda was a pleasure, he was attentive and thorough and we left with a car that we really like.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

Max felitas was The best he made me feel comfortable,

Max felitas was The best he made me feel comfortable, He’s Amazing !!!! He walked me through the whole process in a Professional way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Max is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

DCH Paramus Honda is definitely the place to go if you’re

DCH Paramus Honda is definitely the place to go if you’re looking for a new car. Hamad was great help & made sure I was getting the right car for me. Couldn’t have asked for a better salesman. Juan was also a great help explaining how all of the finances were going to workout. 100% recommend Honda Paramus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

We worked with Marc Garcia to lease our new Pilot.

We worked with Marc Garcia to lease our new Pilot. He could not have made the experience more positive. Worked with us to find the perfect vehicle in our price range. Everything was super smooth. He followed up with us afterwards. He could not have made it a more positive experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

I have been going to this dealer for over 20 years and

I have been going to this dealer for over 20 years and servicing the car the same nothing but the best every step of the way Great customer service and very kind also answering all my questions throughly that’s why they will always service my car and I would only buy from them again Natasha is my service woman there and I have been with her for years in fact she was the main reason I bought again because of her honesty and Great customer service she is just perfect at her job!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Natasha Nedd was extremely helpful and was able to have

Natasha Nedd was extremely helpful and was able to have my car looked at very quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Natasha is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

honda cr-v

We bought car with the help from Alex Bernabe. He was very helpful in explaining the details. Helped us to get the license plates faster than at a regular waiting period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

Great experience!

It was quick and effective visit. I was able to get my car in one visit. Thank you to Mr. Deeb for helping and expediting the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!