Reviews
Happy with my new car!
had a great experience at the paramus honda dealership. in under three hours i got everything i wanted and drove off the lot in my lease!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great feedback regarding your recent experience with us!
Great dealership, quick, efficient and our sales person,
Great dealership, quick, efficient and our sales person, Hamed, was amazing and worked very hard for us to get exactly what we wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive five-star review! We're so happy Hamad could assist you and provide you with great service.
I would recommend DCH to my friends and family a place where they can trust. Thank you
Very reputable dealer.
Very reputable dealer. Clean environment, pleasant and courteous staffs. My client advisor was very accommodating despite not having a scheduled appointment. Very knowledgeable, and went above and beyond to ensure I receive quality service. Timely and efficient. Made follow-ups to ensure I was satisfied and comfortable with the features of the vehicle. DCH Paramus Honda, always my go-to dealer, client advisor Leslie Solomon is the absolute best. I refer him without reservations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive five-star review, Marcha! It's a pleasure to know Leslie could assist you and provide you with great service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!
Honda is where the home is
Osvandy Arias, Kevin Rodriguez, and their manager John T. were terrific people to work with throughout my first-time buyer experience. Osvandy showed me all the bells and whistles of the Honda CR-V Hybrid touring offers before I made a purchase. The test drive was a wonderful experience like none other. After all, Osvandy made it feel like I was driving another family member as he described the car features without overbearing me and just gave me the straight facts when it came to questions about any missing features of the vehicle compared to other cars available at this time. Kelvin was very clear with all the finance options and what other warranties I could purchase. I never felt rushed throughout the experience, and the manager was lovely to meet and address my concerns with a smile. Appreciate all of their work and how they resolved issues given their time constraints trying to cater to hundreds of potential buyers. Thanks to all employees at DCH Paramus for making it feel like a home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Albert, thank you for the positive five-star review! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again in the future!
Osvandy Arias, Kevin Rodriguez, and their manager John T.
Osvandy Arias, Kevin Rodriguez, and their manager John T. were terrific people to work with throughout my first-time buyer experience. Osvandy showed me all the bells and whistles of the Honda CR-V Hybrid touring offers before I made a purchase. The test drive was a wonderful experience like none other. After all, Osvandy made it feel like I was driving another family member as he described the car features without overbearing me and just gave me the straight facts when it came to questions about any missing features of the vehicle compared to other cars available at this time. Kelvin was very clear with all the finance options and what other warranties I could purchase. I never felt rushed throughout the experience, and the manager was lovely to meet and address my concerns with a smile. Appreciate all of their work and how they resolved issues given their time constraints trying to cater to hundreds of potential buyers. Thanks to all employees at DCH Paramus for making it feel like a home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Albert, thank you for the positive five-star review! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again in the future!
Max Fleitas was wonderful to work with.
Max Fleitas was wonderful to work with. This is the 6th car that I have purchased and he is by far and away the most knowledgeable and respectful sales consultant I have ever worked with. I was searching with my son for his first car. Max treated both of us with the utmost respect through the whole process. He answered ALL of the questions we both had and there were many of them over the two days we spent with Max. He made my son part of the process and educated us both on the vehicles we were looking at (new, certified pre-owned, and other used cars). He made both of us comfortable with the process and our decision. Max didn’t sell us a car, he helped our family find the right car for us. I highly recommend working with Max and I would definitely work with him the next time I am looking for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback, Peter! It sounds like Max went above and beyond to assist you and provide you with great service. We truly appreciate your kind words and hope to see you again in the future!
Hamad Deeb was so great and got us exactly what we
Hamad Deeb was so great and got us exactly what we wanted. The honda CRV hybrid is amazing and I'm super happy with it. My husband really liked the way everything was handled, Hamad was really great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback regarding your recent experience with Hamad!
Hamad Deeb was AWESOME! CRV HYBRID IS GREAT!
Really loved working with Hamad Deeb! He was so great and we got exactly what we wanted. The Honda Crv hybrid is so beautiful and feels luxurious.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback regarding your recent experience with Hamad!
Thank you DCH Honda, I will return for another vehicle
Thank you DCH Honda, I will return for another vehicle later on hopefully by October.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback regarding your recent experience with us!
En mi experiencia como primeriza (mi primer carro propio)
En mi experiencia como primeriza (mi primer carro propio) fue una larga espera fructuosa. Fue larga, pero porque te resuelven todo ahí mismo, algo que con lo que no contaba y me quedé feliz. Hay gente valiosa que ama lo que hace y está ahí para que puedas salir con un par de llaves en las manos, como es la María Alcántara, una profesional que aporta mucho tanto a Honda como a sus clientes. And like another agent said to me “we are here to give you a car”. Thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias por los excelentes comentarios, Karolay. ¡Estamos muy contentos de que haya tenido una gran experiencia en nuestro concesionario y esperamos trabajar con usted nuevamente en el futuro!
