Reviews
Very helpful
Osvandy Arias, was very nice and helpful, fast to respond to inquiries, questions. I am happy he helped me purchase my new Accord. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback on your experience with Osvandy Arias.
When I first time visit to dchparamushonda Mr Hammad
When I first time visit to dchparamushonda Mr Hammad look after me and he is very nice and coordinated person. Mr Hammad God Bless you. Best Regards MOEEN UD DIN.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback!
Osvandy Arias, was very nice and helpful, fast to respond
Osvandy Arias, was very nice and helpful, fast to respond to inquiries, questions. I am happy he helped me purchase my new Accord. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with your positive feedback!
Over the last 3 years, I leased and subsequently
Over the last 3 years, I leased and subsequently purchased a 2019 CRV. Alex Bernabe was very helpful throughout the process, making it all as smooth as possible. I'm pleased with the vehicle, and with the service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad Alex Berabe was able to help you through your process and we appreciate your wonderful feedback!
Great and welcoming dealership to buy or lease a car.
Great and welcoming dealership to buy or lease a car. Sales associates are very accommodating, not aggressive. Me and wife always deal with the Dude. Always give you the best price and best option for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback on your recent experience with us!
Hamad was very helpful when it came to buying my car.
Hamad was very helpful when it came to buying my car. He went over and beyond to make me satisfied with my purchase. He showed me all the ins and outs of the car and all of its features before leaving. Highly recommend having Hamad help you if you plan on going to DCH Paramus Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kayla, thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to seeing you again soon!
Hamad D was very helpful in our car buying process.
Hamad D was very helpful in our car buying process. He made it easy and hassle free. I will definitely be going back to Hamad if I ever need a new Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback regarding your recent experience with Hamad!
Awful service.
Awful service. Waited several hours pass appt time for oil change. Price for service doubled in 3 months w/no explanation. Rude horrible customer service. Will not return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback, Val. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
I usually do not do reviews but, this experience has been
I usually do not do reviews but, this experience has been amazing, once again! This is my second car with Alex Bernabe, my first one was a 2020 Honda Civic Sport and now I have a 2022 Honda Accord Sport. The reason why I came back and will continue to come back is 1) Alex is very professional in the way he speaks and carries himself, 2) He is not pushy and is very genuine, 3) He helps you understand the numbers and how people's financial background and overall lifestyle may impact the numbers you want or the car you want. Additionally, the desk manager Lenny is amazing! He was so welcoming and warm when we finally closed the deal. Easy to talk to and came in with a smile when he sat down and spoke to me. We went over the numbers and a little bit about my background and what I do for a living. As a consumer, sometimes it's not about the sale itself, but creating rapport. Knowing that the sales person, desk manager and finance manager is there to actually help you. Hence, why I will continue to buy from Alex Bernabe and lease with DCH Paramus Honda. Carlos Gonzalez the Finance Manager is also amazing! I went to high school with this sweet person and he has always been a genuine soul. I am very proud of him and his hard work. Even though we personally know each other outside of the sale, he was very professional and understood what I needed as far as warranty. He informed me of what was best for my new car, but was not pushy. Overall, I do not see myself taking my business anywhere else and I will continue to support DCH Paramus Honda just because, of the outstanding service/experience they provide! Thank you Alex, Lenny, and Carlos! Your hard work is not unnoticed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stephanie, thank you for the excellent feedback! It sounds like our team went above and beyond to assist you and provide you with outstanding service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark. We truly appreciate your loyalty to our dealership and look forward to working with you again in the future!
Great experience!
I had a great experience buying a new Honda CR-V. Hamad helped me find the car that was in my budget and gave so much patience throughout the whole time in deciding which car to go with. Shaadi got me approved quickly with a good APR rate . After their hard work , I’m grateful I was able to leave with a new car that I love! Thank you Hamad & Shaadi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Najia, thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!
