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DCH Paramus Honda

(6,511 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Awesome service !

Awesome service !!! I am very thankful Diego Cozar help me with me financing a car . He was very patient and helpful, he did everything he could to find us the best deal ! Also , Kay Mercado a big thanks because she help in finding the best insurance company and thanks to both I finally got to take my new car home !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the excellent five-star review! We're so happy to know our team could assist you and provide you with such great service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

Professional and courteous - very upfront and honest

Professional and courteous - very upfront and honest about the transaction. Make you feel really comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

We had an excellent experience at DCH Paramus Honda.

We had an excellent experience at DCH Paramus Honda. Hamad was extremely knowledgeable, courteous and able to get us happily set up in our new car the day we walked in. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

Do not trust this dealer if you are out of state

Very bad experience with DCH Paramus Honda. I verified that the car was available and quickly agreed to purchase the car on the phone with them at their advertised price. I even discussed details with the salesman on the phone. I agreed to make my deposit, and the salesman told me that he would email the details to make a secure payment after we hung up the phone. More than 30 minutes later, I received a text that someone else was in the store looking at the car, and that he would have to wait to find out if that person was going to buy the car! The next morning, hours after I had repeatedly called the dealer and left multiple messages, I got my call-back that they had sold the care to someone else. Most likely, they used me as leverage to get a better price. Even if not, it was very poor business to agree on a sale and then turn around and WAIT for someone else to decide (I have time-stamps to prove the timing). I was told that it was the manager who decided this. Do not trust these people. There are plenty of other honest dealers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for taking the time to provide your feedback, Bradley. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.

Great place to get yourself a new car make sure to ask

Great place to get yourself a new car make sure to ask for MARC great guy and will make sure to get you the best deal and on the road the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

DCH is great dealership.

DCH is great dealership. They were able to help me with my trade in and felt very welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

Manny was great explaining every detail.

Manny was great explaining every detail., also communicating before and after wr bought the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Manny!

I worked with Max Fleitas.

I worked with Max Fleitas. He has been wonderful throughout the deal, right from looking up the vehicle till closure. Very thorough, very transparent in whatever said and actions. Surely recommend him for any future deal you may have to work with Honda! A Five Star, very dependable, very trustworthy Sales Consultant! Good Luck Max and Thank You so much for the smooth transaction. All the best buddy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us! We're so happy our team could assist you and provide you with outstanding service.

A+ Service!

A+ Service!!! Bought my second car and as always Osvandy make my purchase effort les.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent feedback! It's a pleasure to know Osvandy could assist you and provide you with outstanding service.

Went to DCH Paramus and had a wonderful experience Marc

Went to DCH Paramus and had a wonderful experience Marc Garcia is definitely the guy you want to do business with. My girl and I went recently to purchase a new car from him and he was very knowledgeable and determined to find the right fit for us, it’s hard to find people who truly have your best interest but that is something Marc definitely provides,I can’t express my gratitude enough Thankyou again Marc and the team at dch paramus -Gianni A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback, Gianni! It sounds like Marc went above and beyond to assist you and provide you with excellent service. We truly appreciate your kind words and hope to see you again in the future!