Reviews
Very professional and courteous.
Very professional and courteous. Also passionate about customer needs. Only problem is hard to get connected by phone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for saying that our team was very professional & courteous, and passionate. We appreciate your feedback as well.
Always sold service fixed the first around correctly.
Always sold service fixed the first around correctly. Vehicle is always finished when promised and returned clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our service team is prompt, and you're pleased with everything. Thank you!
The car came back to me in nicer condition, engine and
The car came back to me in nicer condition, engine and body than I anticipated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our team exceeded you expectations! Thanks for your very kind remarks.
Y experience was Great I had great customer service
Y experience was Great I had great customer service from the staff a great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's nice to hear that our team provided you with great customer service. Thanks!
Very favorable service !
Very favorable service ! Thank you! Profesional Staff and very efficient in keeping me informed about the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for saying that our team provided you with excellent service, and you received updates as well. Thanks again!
Jieun is the best!
Jieun is the best!!! Onto my 4th car and the experience is still as exceptional as the first. Jieun is attentive and goes above and beyond to make you happy.. Thank you Jieun, you are greatly appreciated..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind remarks for Jieun. It's wonderful to hear that she is attentive and she went above and beyond to make sure that you were happy with everything. Thanks again!
Jieun was very helpful, knowledgeable, and kind.
Jieun was very helpful, knowledgeable, and kind. She is the best and I definitely recommend her services!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind remarks for Jieun. It's wonderful to hear that she's was very helpful and you're willing to recommend her as well.
Jieun is a passionate MB salesperson.
Jieun is a passionate MB salesperson. She is very sensitive to her clients car needs as she listens, provides advice and options and makes the buying experience fun..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Jieun is very helpful and she's able to provide great advice as well. Thanks for your kind remarks.
Big Thank You to Mike Rosa & Craig Sirota
So pleased with my experience at Paramus Mercedes! Worked with Mike Rosa & Craig Sirota who went above & beyond to make my purchase perfect & painless. Mike was a pleasure to work with and I would recommend him to anyone looking for a knowledgeable, not pushy sales rep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that Mike Rosa and Craig Sirota were so helpful to you. We really enjoy hearing that they went above and beyond to make sure your purchase was perfect and painless. Thanks for saying that Mike was a pleasure to work with and you're willing to recommend him so highly as well.
A very stressful situation turned out to be a smooth and
A very stressful situation turned out to be a smooth and calm one thanks to Andrew Franco! We had the best experience he was so professional, kind, and understanding. This is the most honest man you will ever meet. We told him exactly what we wanted and he made it happen faster than expected. Look no further
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're very glad to hear that Andrew Franco was so helpful to you. Also, we really appreciate your kind remarks and your wonderful recommendation for Andrew. Thanks!