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Mercedes-Benz of Paramus

(2,947 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (201) 409-9516 (201) 409-9516
Used (201) 744-2293 (201) 744-2293
Service (844) 270-2012 (844) 270-2012

Reviews

(2,947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Paramus from DealerRater.

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Jieun is fantastic! She always works hard at getting us...

Jieun is fantastic! She always works hard at getting us the best deal. We have purchased several automobiles from her and we look forward to purchase our next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
6 people out of 6 found this review helpful.
Dealer response

Thank you for your great review! We are so happy to be able to assist you!

Jieun Chun made buying my first Mercedes with Paramus a...

Jieun Chun made buying my first Mercedes with Paramus a great experience. She deeply cares for her clients and goes far and beyond for us. Thank you Jieun

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
9 people out of 9 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear of your experience and hope to see you soon!

Jieun the best, very professional and very personal!!!...

Jieun the best, very professional and very personal!!! She is EXTREMELY SKILLED in her PROFESSION!!! I would HIGHLY RECOMMEND her!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
11 people out of 11 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

This is my second vehicle from Jieun Chun. She is the...

This is my second vehicle from Jieun Chun. She is the best of the best. She always welcomes as families. Take care all the matters take time to get a nice vehicle for me. I am so lucky to have my sales person in Mercedes-Benz of Paramus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
7 people out of 7 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

Jieun is hands down the best! This is my 2nd lease...

Jieun is hands down the best! This is my 2nd lease through her. She always looks out for my best interest.. gives me the best deals, knows my personal style and guides me in the right direction to pick out the car that I love! I’ll definitely be back for all my future leases/purchases. Recommend Jieun 10000% Jieun is hands down the best! This is my 2nd lease through her. She always looks out for my best interest.. gives me the best deals, knows my personal style and guides me in the right direction to pick out the car that I love! I recommend Jieun 1000000%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
13 people out of 13 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

Henri Sabar and David Wong are beyond our expectations....

Henri Sabar and David Wong are beyond our expectations. Henri goes above and beyond to make us us feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

Thank you for your wonderful review! We are glad to have you as our customer.

Consumer response

We are honored to work with this amazing team.

Melissa was great! She is tmakes every effort to...

Melissa was great! She is tmakes every effort to understand the customer’s desires in order to meet them. Melissa is responsive, thorough, quick and authentic. Most of all she is candid. Definitely storing her information!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Jesma, thank you for taking the time to share your review! We are so happy to hear that Melissa was able to assist you throughout your visit. We look forward to seeing you again in the future!

Jieun is an amazing sales profession deeply cares for the...

Jieun is an amazing sales profession deeply cares for the customers needs and wants are. This was my first Benz and would definetly come back to her for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
5 people out of 5 found this review helpful.
Dealer response

Thank you for being our customer! We are happy to hear that Jieun was helpful to you throughout your experience. We hope to see you soon!

She is nice and expert dealer. She is very professional....

She is nice and expert dealer. She is very professional. I am happy to work with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
7 people out of 7 found this review helpful.
Dealer response

Thank you for sharing your experience!

Melissa is great. She took care of everything. I will...

Melissa is great. She took care of everything. I will definitely recommend friends and family to Mercedes Benz of Paramus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.