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DCH Kay Honda

(9,176 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 13 awards
2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (848) 208-3594 (848) 208-3594
Used (848) 208-3511 (848) 208-3511
Service (888) 510-2776 (888) 510-2776

Reviews

(9,176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Kay Honda from DealerRater.

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Mark was upfront and honest with what he had to offer,...

Mark was upfront and honest with what he had to offer, made it a very easy process. Thank you entire KAY Honda Team. Really a pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to know you had an up-front and honest experience here at DCH Kay Honda. Please don't hesitate to reach out for any future needs. We are happy to help!

Arnaud was very professional a true pleasure to work...

Arnaud was very professional a true pleasure to work with. He listened to my concerns and I left feeling good about my new lease. This was my 4th car in a row I have purchased or leased from DCH Kay Honda going back to 2001. Always a great experience, It's hard to think of going anywhere else for service or for a new car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Clare, thank you for this kind review and your loyalty to DCH Kay Honda over the years! Our team truly appreciates your business and we hope to assist you with all your car care and shopping needs for years to come!

He was great fast , attentive, friendly , helped us find...

He was great fast , attentive, friendly , helped us find exactly what we were looking for gave us options helped us look within our price range

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to know our team provided you with a fast , attentive, friendly and helpful experience here at DCH Kay Honda and we hope you are enjoying your new car! Please don't hesitate to reach out for any future needs!

Justin was super professional, and he really made us...

Justin was super professional, and he really made us feel at home. Great dealership, great salesman. He was wonderfully helpful, and we're going to love our new Civic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi JD, we are pleased to know our team provided you with a professional, welcoming and helpful car buying experience and we hope you are enjoying your new Honda Civic!

I was looking to make a purchase of a reliable first car...

I was looking to make a purchase of a reliable first car for my 17-year-old brother and was immediately drawn to the wide selection of vehicles that DCH Kay Honda had. I was greeted by Madison upon arrival. Madison was very positive and attentive throughout the whole process. She did not put pressure or emphasis on “closing a deal” but instead truly showed an understanding of what I wanted and needed from the purchase. Throughout the process many employees came up and introduced themselves and made conversation, making light of a usually nerve-racking and stressful purchase. Not only did we find the perfect car, but at the end of everything Madison even took the time out of her night to deliver the car to my home. My brother loves the car and it will definitely last for many years to come! Madison is outstanding and DCH is extremely lucky to have her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kira, congratulations to you and your brother on purchasing a vehicle! The DCH Kay Honda team is appreciative of your business and we hope you will consider us for all your car care needs. until then, enjoy the road ahead!

My experience at DCH Kay Honda was simply top of the...

My experience at DCH Kay Honda was simply top of the line; all made possible by Ekaterina Gritsenko and David Radice. I came into the dealership without an appointment and within moments of arriving and being assigned to Kat she made me feel like I was her main priority for the day! From proposing a fair offer, explaining the additional benefits associated with my financing options, and leading with a great attitude and conversation; she exuded a level of professionalism and relatability that is not always common during the car buying process. The cherry on top was working with Dave on the finance side of the process. He was kind, easy to talk to, and broke down the logistics in a way that was easy to understand. As someone with a customer service background, I understand what it means to go above and beyond and that is certainly what these two did for me. I will be highly recommending this dealership and particularly these two associates to anyone interested in purchasing a vehicle in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this detailed review! Our team is happy to know Kat and Dave provided you with a fair, professional and easy car buying experience! We hope to see you back at DCH Kay Honda for any future needs, until then, enjoy the road ahead!

Lenny was knowledgeable and very helpful in getting us...

Lenny was knowledgeable and very helpful in getting us into a new car. We are happy with the service we received here and the new car we are driving today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your recent experience here at DCH Kay Honda. Our team is grateful for your feedback and we hope to see you again soon!

Hunter Reeves was courteous upfront and very...

Hunter Reeves was courteous upfront and very knowledgeable. Would refer a friend to this dealership. Hunter made the buying process seamless and comfortable. Thanks Kenan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kenan, thank you for taking the time to recognize our team member, Hunter's, hard work! We are pleased to know he provided you with a courteous, knowledgeable, and comfortable car buying experience and we hope to see you back at DCH Kay Honda for any future needs.

Alyssia and Ray were great to work with. Very...

Alyssia and Ray were great to work with. Very professional and efficient, they had all the paperwork ready for me when I arrived and the total process was fully explained and I left with my vehicle one hour later. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, the DCH Kay Honda team is pleased to know you were provided with a professional and efficient visit and we would like to thank you for taking the time to leave this kind review! Please don't hesitate to reach out for any future needs, we are happy to help!

Has to be THE best experience I’ve had at a dealership...

Has to be THE best experience I’ve had at a dealership buying a vehicle. My sales professional Louis Calderon was so easy going and ready to make me happy. Upfront let him know it was my job as a consumer to beat them up on the price and get the best value for my trade. Other sales people would have just blown me off figuring why bother. Not Louis! He genuinely wanted to give me the best deal I could get. Absolute pleasure to work with. Being a “Zero Hassle” dealership to me was a red flag and meant “we don’t make deals other than the price we advertise”, boy was I wrong. Zero Hassle at this dealership means: we will do everything in our power to make this as easy and accommodations as possible. Now for the sales manager Mike Lyttle... AGAIN such a pleasure to work with these gentleman! I came in hard with a take it or leave it attitude and he knew exactly how to treat me. I had expectations for my trade that NO ONE has been able to meet until I spoke with Mike. He really made me feel good about the deal we made and addressed my concern for my trade value and my absolute limit on payment. Overall met every aspect of what I needed to make a deal and all with an honest and straightforward approach. They don’t operate as a corporate machine, they treat you as an individual and I couldn’t be happier with the experience. Any future vehicle needs I may have, I will be going the DCH Honda before ANYWHERE else! Thank you guys so much for making it a great experience. Honorable mention for Pat Hughes being friendly, informative, straight forward. Also a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for this amazing, detailed review! Our team is grateful to have your feedback and we truly appreciate your business. If there is anything we can do for you in the future, please don't hesitate to reach out, we are happy to help!