Reviews
Honest and fair.
The most honest of all the car dealerships I spoke to. Real prices. Real people. No scams.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jacob, thank you for your positive review!
Perfdction
Gene was more than knowledgeable and I couldn't believe how easy the entire process was. I came in with high demands and a very sticky situation but Gene knew exactly what to do! And Ray made the financial paperwork super easy and fluid. Going in as a young woman in her mid-20s is always a coin toss. But they all took me seriously and helped in so many ways. Thank you guys so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! It's a pleasure to know that our team went above and beyond to provide you with outstanding service. We're happy to hear that you had a pleasant experience. We hope to see you again in the future for regular routine maintenance!
Excellent Experience with Maria Calabrese
Three years ago Maria helped me with my first lease and she was wonderful. My lease was up and I was ready to buy. I loved my Honda so I decided to buy one. She was great at finding me exactly what I wanted. My daughters lease is up in a few months and we will be visiting Maria again. Thanks again Maria for the great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad that Maria was able to assist you with you with your new vehicle purchase! We appreciate your loyalty to our dealership and we're pleased to know that your most recent visit was just as pleasant as your first time. We wish you the best of luck with your new Honda and we hope to see you again in the future for regular routine maintenance!
Extraordinary Salesmanship
Scott Wendling, a top performer at what he does. Made me feel very comfortable with a warm welcome. He uncovered my needs from the beginning to the end. Went above and beyond the call of duty to get these keys in my hand, driving off with a new car. If you don't know where to go when you're looking for a new car, go to DCH KAY Honda and ask for Scott Wendling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad that Scott was able to assist you with you with your new vehicle purchase! We wish you the best of luck with your new Honda and we hope to see you again in the future for regular routine maintenance!
Excellent Experience With Steve Simon - Chuck W.
This is the fourth car I have purchased from DCH which three have been from Kay in Eatontown, NJ. This time and another time I drover over 50 miles to do business with DCH. When it comes to purchasing cars I need to get to bottom lines quickly such as costs, features, and what it will take to get something done. I have worked with many different types of sales professionals over the years. Steve was great and a pleasure to do business with. Very quickly in the process we both knew and understood where the other person was coming from and worked to identify what could and could not be done. I would highly recommend doing business with Steve and would provide him more than a five star rating if allowed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chuck, thank you for your positive review and rating! We're grateful for your business and loyalty. We wish you the best of luck with your new vehicle!
Used Vehicle Purchase
We're Honda people. Not a hard sell. Worked with Christina (internet contact), then George K. took the time to look at every car we considered. He was very patient, willing to answer questions. We never felt pressured or that our business wasn't important to him. Looking forward to putting lots of miles on our new (to us) Honda Accord. Thanks George!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're glad that our team could assist you with your vehicle purchase! We hope you enjoy your Honda Accord!
Fantastic!
Steve Simon and DCH Kay Honda of Eatontown did a fantastic job getting us our new car! Steve even went out of his way to help this busy mom to deliver paperwork and our new car after the dealership had closed! They came through beautifully, thanks to Steve and the DCH Kay Honda team. We will continue to come back and will recommend everyone else too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review and rating! We're glad that Steve was able to assist you!
Purchase of Pre Owned Honda CR-V
I purchased a Pre Owned Honda CR-V this weekend from Arthur Smith and had an overall great experience, He was friendly, knowledgeable and straight forward, and treated me as an informed customer. The only negative part of my experience that kept this from being a 5 star rating was my interaction with the sales manager Anthony. I found him to be condescending and dismissive. It was a shame, because my experiences with both Arthur and the Finance manager were excellent. Thank you to the team at DCH Honda for making this a positive car buying experience,
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and feedback. We're glad that Arthur made your experience with us a great one! We appreciate your comments and feedback and we will review with our team.
Great service!
I always bring my car in for service to this service department because of the professional, curteous way you are treated and you know they will service your car and/or take care of any repairs the right way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review and rating! We're glad that our service department was able to assist you with your vehicle! We look forward to serving you again in the future! Keep an eye out for our service coupons on our website!
Excellent buying experience
Bought a CR-V from Maria this weekend and it was an excellent buying experience. There was no high pressure sales with the entire staff. Maria was able to answer all my questions on the vehicle. When I picked it up she gave me some quick training and told me to call back if I have any questions. I would recommend Maria and the dealership for Honda sales. Hope the service is equally good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're glad that Maria was able to assist you with your questions about the new Honda CR-V! We wish you the best of luck with it and we hope you enjoy it! We look forward to seeing you again in the future for regular routine maintenance!
