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Ray Chevrolet

(5,815 reviews)
Visit Ray Chevrolet
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 6:45am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 216-8335 (855) 216-8335
Used (855) 220-6925 (855) 220-6925
Service (855) 219-3437 (855) 219-3437

Inventory

See all 413 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2001.
2020 GM Dealer of the Year our 5th award! We have been in the business for over 50 years and are one of the largest dealers in Northern IL and Southern WI. Located 45 miles outside of Chicago in Fox Lake visit us on route 12. Live out of town? We will pick you up at the airport or help assist with shipping arrangements. Ray's Price Promise..No Hidden Fees Upfront Pricing and Transparent Costs!
Named 2020 Dealer of the Year by General Motors! We can finance your dream vehicle today

Service center

Phone number (855) 219-3437

Service hours

Monday
6:45am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(5,815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Chevrolet from DealerRater.

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Great service. Work as done on time. Good communication from the service advisor. Will definitely will come back.

Great service. Work as done on time. Good communication from the service advisor. Will definitely will come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re pleased the service on your Chevrolet Equinox was completed on time and that our service advisor kept you well informed. We look forward to welcoming you back soon. Ray Scarpelli 3 [email protected]

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Top notch as always and Kyle is the best at his job. Always helpful always kind

Top notch as always and Kyle is the best at his job. Always helpful always kind

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your five-star feedback and your trust in having Kyle service your Chevrolet Silverado 1500. It’s rewarding to hear Kyle’s attentiveness and kindness made your visit seamless. We look forward to assisting you again. Ray Scarpelli 3 [email protected]

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Very good understanding of my needs and they meat all my needs very happy with they service

Very good understanding of my needs and they meat all my needs very happy with they service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our team took the time to understand and meet your needs. Enjoy your new Chevrolet and feel free to reach out if we can assist with anything else. Ray Scarpelli 3 [email protected]

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I was very pleased with my experience. Cody was very helpful, I would definitely recommend him.

I was very pleased with my experience. Cody was very helpful, I would definitely recommend him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you had such a positive experience and that Cody was so helpful. Thank you for recommending him, and we look forward to assisting you again. Ray Scarpelli 3 [email protected]

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Very professional and pleasant to work with! I got more for my trade than I thought and the buying process was simple! Robert was upfront and honest and did he absolute best to make sure I was happy with it!

Very professional and pleasant to work with! I got more for my trade than I thought and the buying process was simple! Robert was upfront and honest and did he absolute best to make sure I was happy with it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that you found the trade in process straightforward and that Robert provided honest guidance. We’re pleased you’re enjoying your used Chevrolet Traverse. Feel free to contact us if you have any questions or need assistance. Ray Scarpelli 3 [email protected]

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A scheduled oil change took over an hour and 15 minutes. I see it taking that long if it wasn't scheduled.

A scheduled oil change took over an hour and 15 minutes. I see it taking that long if it wasn't scheduled.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Please reach out to our General Manager, George.

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Great service, prompt ty efficient techs, service writer Kyle, was polite, explained what was being done and why and vary thorough & timely.. Will continue to use there service center

Great service, prompt ty efficient techs, service writer Kyle, was polite, explained what was being done and why and vary thorough & timely.. Will continue to use there service center

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service on your Chevrolet Tahoe. We’re glad Kyle provided clear explanations and that our technicians worked efficiently. We appreciate your continued trust in our service center. Ray Scarpelli 3 [email protected]

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The dealers were very easy to understand and outgoing about assisting me in my new car purchase.

The dealers were very easy to understand and outgoing about assisting me in my new car purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled our team could guide you with clarity and enthusiasm during your purchase. Thank you for choosing Chevrolet and congratulations on your new vehicle! Ray Scarpelli 3 [email protected]

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Only place I go for service and buy new cars Kyle is the best. Thank you Kyle for always being there.

Only place I go for service and buy new cars Kyle is the best. Thank you Kyle for always being there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re honored to be your go-to spot for service and new car purchases. It’s rewarding to know our team consistently meets your expectations. Thank you for trusting us with your Chevrolet. Ray Scarpelli 3 [email protected]

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Just terrible. Made appointment, car was not diagnosed first day. TJ did not communicate at all, including that he was off the following day. Could not get service advisor to handle in TJs absence

Just terrible. Made appointment, car was not diagnosed first day. TJ did not communicate at all, including that he was off the following day. Could not get service advisor to handle in TJs absence

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George.

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See all 5815 reviews

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