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Toyota World of Newton

(1,005 reviews)
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 7:00am–9:00pm 7:00am–7:00pm
Tuesday 7:00am–9:00pm 7:00am–7:00pm
Wednesday 7:00am–9:00pm 7:00am–7:00pm
Thursday 7:00am–9:00pm 7:00am–7:00pm
Friday 7:00am–9:00pm 7:00am–7:00pm
Saturday 7:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2015 consumer dealer award

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Reviews

(1,005 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota World of Newton from DealerRater.

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I had a great experience buying my car here, and Rick Simeone made the whole process incredibly smooth. Everything was straightforward, with no unnecessary back-and-forth about the pricing and no hidden or extra fees, which I really appreciated. On top of that, the car arrived on time as promised. Very happy with the service!

I had a great experience buying my car here, and Rick Simeone made the whole process incredibly smooth. Everything was straightforward, with no unnecessary back-and-forth about the pricing and no hidden or extra fees, which I really appreciated. On top of that, the car arrived on time as promised. Very happy with the service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Soso, we're so glad to hear you had a smooth experience with Rick and the team! Thank you for choosing Toyota World of Newton and for sharing your feedback!

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I must say my experience has been awesome specially with Sarah the took care of my Highlander great work done 👍😁

I must say my experience has been awesome specially with Sarah the took care of my Highlander great work done 👍😁

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful feedback about Sarah and our service team at Toyota World of Newton! We're so pleased that she made your experience with us a great one. We’ll see you next time.

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I had my Toyota Prius 10,000 mile service at Toyota World of Newton. The service attendant was courteous, professional, and told me what the service entailed. I was impressed with the service waiting room...clean, comfortable chairs, and the stone wall looked like it came off an architectural magazine cover! Overall I would rate the Service Department an "A" for the meticulous attention to detail to make me leave with a positive experience. Keep up the good work!

I had my Toyota Prius 10,000 mile service at Toyota World of Newton. The service attendant was courteous, professional, and told me what the service entailed. I was impressed with the service waiting room...clean, comfortable chairs, and the stone wall looked like it came off an architectural magazine cover! Overall I would rate the Service Department an "A" for the meticulous attention to detail to make me leave with a positive experience. Keep up the good work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, we're delighted to know you had such a great experience with our team and enjoyed our waiting area at Toyota World of Newton. We truly appreciate your feedback and look forward to serving you again! Safe travels!

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Had a good experience a Toyota World of Newton. Got an oil change and was out of there in 45 min. Robert Is the friendly service advisor I worked with.

Had a good experience a Toyota World of Newton. Got an oil change and was out of there in 45 min. Robert Is the friendly service advisor I worked with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eric, thank you for choosing Toyota World of Newton and for sharing your experience with Robert! We appreciate your business and we look forward to seeing you again.

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Great experience work was done in a timely and professional manor. No hesitation in going back

Great experience work was done in a timely and professional manor. No hesitation in going back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Here at Toyota World of Newton, we are always thankful for positive feedback from our customers. Thank you, Robert!

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The service was super quick. The waiting area is spacious and comfortable. They even washed my car for me!!

The service was super quick. The waiting area is spacious and comfortable. They even washed my car for me!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathy, it makes us smile to hear that our speedy service, comfortable waiting area, and car wash left such a positive impression. Thank you from all of us at Toyota World of Newton!

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The whole process was extremely efficient. Was in and out in 45 minutes. Wouldn’t hesitate to recommend them.

The whole process was extremely efficient. Was in and out in 45 minutes. Wouldn’t hesitate to recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bob, we appreciate your five-star review of Toyota World of Newton! We're thrilled to hear that our team made the process smooth and efficient. We look forward to working with you again in the future!

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Service Department at Toyota World of Newton is EXCELLENT! Friendly, Professional and technicians are top notch. I wouldn’t go anywhere else to service my 2025 Toyota, which I also bought there.

Service Department at Toyota World of Newton is EXCELLENT! Friendly, Professional and technicians are top notch. I wouldn’t go anywhere else to service my 2025 Toyota, which I also bought there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the glowing review! It's wonderful to hear that our team has earned your trust and business. We look forward to seeing you again at Toyota World of Newton!

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Best Toyota dealership in the area. They are a 2 hour round trip from my house but I still take the extra time because the service is worth it

Best Toyota dealership in the area. They are a 2 hour round trip from my house but I still take the extra time because the service is worth it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for choosing Toyota World of Newton and sharing the five stars! We appreciate you making the drive to visit us. Have a great day!

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The Service department is excellent. Friendly & helpful. Always accommodating and professional. Its not a “chore” to get my car serviced at Toyota of Sussex.

The Service department is excellent. Friendly & helpful. Always accommodating and professional. Its not a “chore” to get my car serviced at Toyota of Sussex.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, we're so pleased to hear our team always makes your visits so seamless! Thank you for choosing Toyota World of Newton and for sharing your kind words with us. Safe travels!

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