Reviews
buying a new car
liked the salesman rick and the help from john also the financial person was very nice but had to wait too long
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Sharon. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Toyota World of Newton Team
Great sales person
We had a very friendly sales person. Dalton went above and beyond to satisfy us and answer any questions we had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jaime, thank you for taking the time to submit this amazing feedback. It's a pleasure to hear that Dalton went above and beyond for you during your experience. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Toyota World of Newton Team
Outstanding team, great car buying experience
Sales person JR was great to work with. His product knowledge, thoroughness and outstanding customer service made it a pleasurable experience. Enjoyed dealing with the entire team at dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aaron, we appreciate the opportunity you presented to earn your business! JR is a valuable member of our team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, thoroughness and outstanding customer service make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. If there is anything more that we can do please come back and see us again. Take care! Best regards, Toyota World of Newton Team
Great service
Always able to take my car right in; offered to take care of a recall free of charge; helpful and knowledgable and able to tell me which of the three recommended upcoming services are most important.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christine, we appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. If there is anything more that we can do please come back and see us again. Take care! Best regards, Toyota World of Newton Team
Great Service
Selection and service are excellent. I had a great experience with our sales representative Greg. Would recommend to other car buyers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leon, we're completely committed to providing excellent service and we're ecstatic to hear that your experience with Greg reflected this dedication. We appreciate the time it took for you to give us this feedback. Thank you for your recommendation and we look forward to seeing you on your next visit. Best regards, Toyota World of Newton Team
Great Service
I am extremely pleased with my new Toyota Corolla LE. Betsey Marrero was very knowledgeable and professional. I give her my highest recommendations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chastity, thank you so much for taking the time to leave this wonderful review. Betsey is a valuable member of our team and she will be grateful to read your nice comments. If there is anything more that we can do please come back and see us again. Take care! Best regards, Toyota World of Newton Team
Great sales and service staff
My salesman showed much concern over the needs I had in purchasing a van. The Finance staff was efficient in taking care of me in the small amount of time I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Best regards, Toyota World of Newton Team
Great service,
It was all done quickly and efficiently! The service department staff is very courteous and professional! I feel confident that I am being treated fairly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this five-star review of our service department, Danielle. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Toyota World of Newton Team
Great dealership
Everyone is so customer service oriented and accommodating. This was my second purchase here and also my mother has purchased two vehicles here. My first service on my vehicle was quick and excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronni, thank you so much for taking the time to leave this wonderful review. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Best regards, Toyota World of Newton Team
Great facility
My car was taken on time and the work done in a timely manner. I was happy to learn that the problem which should not have occurred on a vehicle with so few miles was covered under the warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cosette, thank you so much for the excellent review. Having our customers vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs! Best regards, Toyota World of Newton Team