Reviews
Everyone in the service department is a pleasure to deal with. However, I was charged $80 for 6 screws that were needed for the task, this was in addition to labor costs. This is unconscionable. I am happy with their staff & service but now I question if I can recommend them. Have always treated me fairly but this instance took a lot of audacity.
Everyone in the service department is a pleasure to deal with. However, I was charged $80 for 6 screws that were needed for the task, this was in addition to labor costs. This is unconscionable. I am happy with their staff & service but now I question if I can recommend them. Have always treated me fairly but this instance took a lot of audacity.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Took my 2013 Vette in for new tires.A day later some wheel weights had fallen off. Took the car back and they rebalanced the wheels. Later, he dealership gave me a free oil change for my trouble. Then the day after rebalancing the car had a rough ride and steering wheel movement at high speed. So I had to take the car back again.I asked Service Advisor if they did a “Road Force” balancing and he said no but they would this time. They uncovered that 3 of the tires were defective and could not be balanced and replaced them. Why wouldn’t they do a Road Force balance on a Corvette from the start. This has been a huge waste of time and disappointment for me. I use the dealership because I thought I could trust their expertise. Next time I will consider a speed shop or Corvette specialist.
Took my 2013 Vette in for new tires.A day later some wheel weights had fallen off. Took the car back and they rebalanced the wheels. Later, he dealership gave me a free oil change for my trouble. Then the day after rebalancing the car had a rough ride and steering wheel movement at high speed. So I had to take the car back again.I asked Service Advisor if they did a “Road Force” balancing and he said no but they would this time. They uncovered that 3 of the tires were defective and could not be balanced and replaced them. Why wouldn’t they do a Road Force balance on a Corvette from the start. This has been a huge waste of time and disappointment for me. I use the dealership because I thought I could trust their expertise. Next time I will consider a speed shop or Corvette specialist.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Excellent Service work. Using parts customer supplied and GM still available for 2000 Vette also courtesy pickup or drop-off is extremely appreciated
Excellent Service work. Using parts customer supplied and GM still available for 2000 Vette also courtesy pickup or drop-off is extremely appreciated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team accommodated your Chevrolet Corvette using your supplied parts and sourced GM components for your 2000 model. Dave is glad the courtesy pickup and drop-off made your service more convenient. We appreciate your feedback and look forward to assisting you again. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200
Your people have been great the appointment people did a good job setting up my appointment the service department was very pleasing
Your people have been great the appointment people did a good job setting up my appointment the service department was very pleasing
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. Santia and our team are glad the appointment process was seamless and that the service department met your expectations. We appreciate you trusting us with your Chevrolet 210 service. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200
Had a great experience working with Jeff on buying my first car. He treated myself and my father with such kindness and respect. He work with my budget and made me feel comfortable with making such a large purchase. I love how fondly he spoke of his family and the important of safety and sticking to a budget. I will definitely be recommending Jeff to my friends, family and coworkers for their next car purchase.
Had a great experience working with Jeff on buying my first car. He treated myself and my father with such kindness and respect. He work with my budget and made me feel comfortable with making such a large purchase. I love how fondly he spoke of his family and the important of safety and sticking to a budget. I will definitely be recommending Jeff to my friends, family and coworkers for their next car purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted Jeff helped you and your father feel comfortable acquiring your first Chevrolet Traverse, keeping safety and budget in mind. Thank you for recommending us to friends, family, and coworkers. We hope you enjoy every mile together. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200
I was dealing with a salesman and a sales manager for quite some time on a very, very expensive car after getting a deal finalized I told them instead of trading my car in I have it sold then they text me and said they’re selling it to somebody else never gave me a reason or not. I guess they because they were ripping me off from my trade and wanted to make some more money on my trade. Very sad company I’ve been buying cars for over 45 years never met a company like this in my life Buyer beware these people will cutthroat you inside of a second!!!!!!!
I was dealing with a salesman and a sales manager for quite some time on a very, very expensive car after getting a deal finalized I told them instead of trading my car in I have it sold then they text me and said they’re selling it to somebody else never gave me a reason or not. I guess they because they were ripping me off from my trade and wanted to make some more money on my trade. Very sad company I’ve been buying cars for over 45 years never met a company like this in my life Buyer beware these people will cutthroat you inside of a second!!!!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (856) 452-0570 when you have a chance. Thank you, and we look forward to hearing from you.
Great experience working with Jeff, very knowledgeable and customer friendly individual who provided all answers pertaining to my purchase
Great experience working with Jeff, very knowledgeable and customer friendly individual who provided all answers pertaining to my purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting how Jeff’s expertise and friendly guidance provided all the answers you needed. We’re excited you chose a new Chevrolet Trax and trust it will serve you well. Enjoy every drive! Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200
Overall it was a very good experience for me buying a truck at Elkins Chevrolet.
Overall it was a very good experience for me buying a truck at Elkins Chevrolet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us for your used Honda Ridgeline. We’re glad the buying process was smooth and appreciate your business. Enjoy your new truck! Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200
We had such a wonderful experience at Elkins Chevy!! Jeff was fantastic and made us feel so comfortable. Everyone made the process so relaxed and easy, which was MUCH appreciated since we were coming in to get a car after our previous car being totaled out from an accident. We would absolutely recommend Jeff and the dealership!
We had such a wonderful experience at Elkins Chevy!! Jeff was fantastic and made us feel so comfortable. Everyone made the process so relaxed and easy, which was MUCH appreciated since we were coming in to get a car after our previous car being totaled out from an accident. We would absolutely recommend Jeff and the dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re sorry to hear your previous vehicle was totaled in an accident. We’re glad Jeff and our team could make finding your Chevrolet comfortable and stress-free. Thank you for recommending us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200
The service was great will recommend you guys to all my friends who is looking to buy a new car
The service was great will recommend you guys to all my friends who is looking to buy a new car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear that our service on your Chevrolet Silverado 1500 met your expectations. We appreciate you recommending us to friends who are in the market for a new car. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200