Reviews
Friendly, caring
Will always buy my vechiles from Elkins. Very friendly staff and eager to help. The staff is willing to work with you and your budget. Staff is very easy to talk to and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sarah, I wanted to take a moment to say thank you for your five star review, as well as the opportunity to have earned your business! We appreciate you taking your time to leave us your awesome feedback, and look forward to being able to further assist you in the future. I hope Tony and the rest of our sales team have been able to address any questions you may have on your new vehicle, but please get in touch should there be anything further we can do for you. Thank you again, and take care, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
EXTREMELY SATISFIED
I was searching Car Gurus looking for a specific SUV when I came across it at Elkins Chevrolet. My husband made a call to see if it was available and they confirmed it was. So off we went to the dealership. We were met by Tony Dillard when we arrived and he took us to see the used SUV I had been searching for. We took it for a test drive and I knew this was to be mine. There were a couple of scratches/dings on the front and Tony assured me they would take care of it...just like that! The next thing I knew I was signing papers and the SUV was mine. I couldn't believe how smooth and seamless it was and it didn't take hours to do. Between Tony Dillard and Bob Borman they could not do enough for us. In fact I had to bring my car back and leave it for the repairs to be done. I never asked if a loaner would be provided and they assumed I didn't need one. Well low and behold all loaner vehicles were being used. But they would not have me inconvenienced for even a moment. They quickly called Enterprise to get me a rental, they drove me over to pick it up and when I came to pick up my vehicle they returned the rental for me. I also want to acknowledge Michael (IT) who explained to me how things worked in my vehicle. He even gave me his card and told me to call him anytime if I had any questions. Who does that??? Well Elkins does, I would recommend this dealership to everyone especially female customers. They will treat you with the respect and professionalism you deserve. Thank you Elkins for such a wonderful car buying experience. Mary Ann Kilchesty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Mary, all I can say is wow! Thank you so very much for taking your time to leave us your incredible review!! We're so glad to hear you had such an amazing experience with our sales and service teams, and look forward to many more incredible experiences in the future. I hope we have been able to address any and all questions you may have on your new SUV, but please don't hesitate to get in touch should there be anything we can do to further assist you. Take care, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
Buying a used car
Was looking for a very specific vehicle at a very specific price range. I was able to find that without anyone trying to sell me something I didn’t want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Bob, we appreciate you taking your time to leave us your exceptional review, as well as the opportunity to have earned your business! We're glad to hear we had the vehicle you were looking for, and that our sales team made your experience hassle free and enjoyable. Please get in touch should you have any further questions on your new vehicle. Take care, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
Another Great Experience
I just purchased a beautiful 2019 Chevy Colorado from Elkins Chevy. This is the fifth Chevy I have purchased from them in recent years. This was my fourth experience with Todd Hersh and once again it was a great experience. From start to finish Todd treats you fairly and does what he can to make sure you’re completely satisfied with your vehicle selection and purchase. No high pressure sales games just good old fashioned customer service. Bob Borman was once again super in ensuring it was a seamless experience and helping me sort out extended warranty questions. He is extremely knowledgeable of all aspects of the industry. If you ever watch him work he is a machine preparing all required documents. After finalizing the purchase Mike Bilbow was there with a huge smile to help sort out a few tech questions. Even Adam Elkins got in on the action making sure my wife and I were completely satisfied. Just a great overall experience at a family run business where you feel more like a friend than a customer. And when it’s time for service Rich, Josh, Blake and others are all extremely helpful. I know it’s not the last time I’ll purchase a vehicle there. CSB
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello CSB, thank you so much for your awesome review!! We truly appreciate your kind words, as well as for making our family part of yours. We look forward to hearing from you again in the near future, in the meantime, enjoy your new Colorado! Thank you again, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
Seamless process
The team at Elkins Chevrolet was friendly, professional and made the new car buying experience a seamless and easy process. That's the way a car dealership ought to be and the reason I drove quite a distance to buy from this particular dealership. They know how to deal with customers and treat them fairly with honesty and integrity. Thanks again Adam, Bill and Bob.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe, thank you so much for your stellar review!! We truly appreciate the opportunity to have earned your business, as well as you taking your time to leave us your heartfelt review. We're so glad to hear you had such an enjoyable and easy going experience with our sales team, and look forward to hearing from you again in the future. I hope we have been able to address any questions you may have on your new vehicle, but please get in touch should there be anything we can do to further assist you. Thank you again for your kind words, and enjoy your new vehicle! Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
Excellent Customer Service
From the time we walked in to the time we left everyone was friendly and helpful. Buying a vehicle here was a pleasant experience and I would recommend this dealer to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Njrodn, thank you so much for your five star review! We truly appreciate you taking your time to leave us your awesome review, as well as your recommendation! We're glad to hear you had a pleasant and enjoyable experience with our sales team, and look forward to more in the future. Please get in touch should you have any further questions on your new vehicle. Thank you again, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
EXCELLENT SERVICE
This is the greatest experience i have ever had in purchasing a vehicle I returned my leased vehicle and released another vehicle. The sales team that worked with me, Adam, Tyler and Michael F. were patient, knowledgeable and took the time and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi GrammyK, I want to take just a moment to say thank you for your incredible review! We're all thrilled to hear you had such a positive experience with our sales team, and appreciate you taking your time to leave us your heartfelt review. I hope we have been able to answer any question you may have on your new vehicle, but please get in touch should there be anything else we can do to further assist you. Thank you again. Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
Satisfied customer
Great experience. Todd worked with us and was very patient and kind. Todd showed us multiple vehicles and options to meet our needs. Very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello RF910, thank you so much for your five star review! We truly appreciate you taking your time to leave us your kind words, and are so glad to hear you had an exceptional experience with Todd. We look forward to many more great experiences in the future, please get in touch should there be anything else we can do to further assist you. Thank you again, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
Excellent service.
Todd was fantastic and took care of all the details for us... He was able to get the car that we were looking for, SUV white with sunroof. Drove off the lot with exactly what we wanted and even more , like a self starter and belated seats.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello GLO Partida, I wanted to take a moment to say thank you for your five star review! I'm so glad to hear you had such a positive experience with Todd, and truly appreciate the opportunity to have earned your business. I hope we have been able to address any questions you may have on your new SUV, but please get in touch should there be anything else we can do to further assist you. Thank you again, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162
New GMC Sierra 2016
Todd was a pleasure to work with. He was very busy on the Saturday I was their with multiple clients but he reassured and kept checking in with me while he was finishing out with other buyers. My needs were satisfied and Todd and Elkins Chevrolet were able to help me with my old vehicle. My 2016 GMC is amazing and I am very happy with my vehicle. Anthony DeChristopher thank you for the Referral!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rtyson, thank you so much for leaving us your stellar review!! We're so glad to hear you had such a positive experience with Todd, and appreciate the opportunity to have earned your business. I hope we have been able to address any and all questions you may have on your new GMC, but please get in touch should there be anything else we can do to further assist you. Thanks again, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162