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Mt. Ephraim Chrysler Dodge RAM

(2,263 reviews)
Visit Mt. Ephraim Chrysler Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–4:30pm
Tuesday 9:00am–9:00pm 7:30am–4:30pm
Wednesday 9:00am–9:00pm 7:30am–8:30pm
Thursday 9:00am–9:00pm 7:30am–4:30pm
Friday 9:00am–7:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2018 consumer dealer award
New (856) 315-8590 (856) 315-8590
Used (856) 591-4184 (856) 591-4184
Service (856) 591-4244 (856) 591-4244

Reviews

(2,263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mt. Ephraim Chrysler Dodge RAM from DealerRater.

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STARKIE IS BACK 10TH CAR!!!!!!!!!

Yes every one, you have read right, My family and I have purchased our 10th car from Mt. Ephraim Dodge again. Not only did Dean, Albert and Joe "FAB" help me they helped my sister in law. Two new cars, one day, amazing. I will be truthful, I was not getting a car from here I was only here to help my sister in law, but Uncle Dean....(shhhh....not my real uncle but if you walk in and ask for "Uncle Dean" he makes you a better deal...shhhh just our secret.) but yes Uncle Dean worked hard to make both my Sister in law and me very happy. Joe "Fab" is the man, great attitude and just easy to talk to, kinda like seeing your old high school buddy and chatting like your still back in the day. I am not leaving out the rest of the Mt Ephraim family. Bob Peters is the man, he almost made my wife buy the new Pacifica and she would of if I didn't get my Ram lol. Albert worked hard (with my wife lol) test driving cars for my sister in law to get her the right car she wanted thank you so much Albert. I could keep going on and on, but if you want to know the more down to earth funny stuff, walk in, say hi to "Uncle Dean" and just mention my name in there to anyone "STARKIE" and you will be sure to get the same attitude and fun they show me. I'm sure they will all have a different funny story about me. lol. Thank you so much I really hope the Owner who hangs out in Cherry Hill gives a special call over to you guys to find out how you make this family buy their 10th car within 3 years from you. AMAZING. Last, it is true that if you cant get a car here, you might as well go to a buy here pay here place and waste your money these guys can make you the deal that will bring you back in, even if its just to say hi. Love you guys. Thank you and see you in 6 months for another car :) (kidding) lol Thanks and dont forget, "Uncle Dean" and "STARKIE" those two names will get you the special treatment that I got :) Thank you for reading and happy car hunting. Oh, alomost forgot, make sure you check with Frankie Russo tell him "STARKIE" sent you and he will get you set up for that gift card you deserve for coming in :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Two car deal

The team here did a great job in working with my wife and I to get the two vehicles we wanted. They made the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Steven Folbaum was very welcoming recommend buying a car at this dealership. Very nice. Treated well with respect and they had great cars and excellent affordable pricing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

sales review

Well I started looking at used ram's which I thought would be more in my price range,after looking thru some of their used Eric brought up the suggestion of a new ram,all said and done with the assistance of Frank Russo and the hard work by Eric I walked out with a Brand new Ram 1500 and stayed within my price range...(Well done, great experience,absoultely no pressure,great team work)Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Fabrizzio

Working with Joe was great. He was very helpful and made the process as smooth and painless as possible. I would absolutely go back and work with him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy presidents day

Pleasant and personable gentleman to deal with. Helpful and no strong arm tactics. Really worked to get the price right, the trade in acceptable and the financing where it needed to be. All in all a good day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great sales, met all my needs

The dealership and salesman I dealt with met all my needs, they seemed to go out of there way to make my payments as affordable as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unexpected sale!

Yesterday morning, February 15, 2017, my husband and I had every intention of only acquiring information concerning a new Dodge Ram truck. However, after obtaining a fantastic deal, we happily drove home in a beautiful 2017 Big Horn. We were impressed with the expansive Ram trucks knowledge of our salesman, Steven Folbaum. He spent a considerable amount of time with us and was very patient. We also worked with Albert Novelli (another patient man), who more than "sweetened the deal". Overall, an enjoyable experience was had by us both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealer, Great Deal

To put it simple, I do not typically have a good experience with dealerships and my visits often end with disappointment and frustration. I took a trip down to Mt. Ephraim Chrysler Dodge in hopes of having a good experience finally and indeed I did. Steve worked with me to get me the truck I wanted at the price I wanted and I will surely go back to them next time I'm looking for a new vehicle. Thanks for getting me into a new Ram Steve!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

customer friendly and nice buying experience

vey helpful in explaining all options and taking a lot of time with us. the service department was thorough and not a long wait. thank you for all your help in making our purchase enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.