Reviews
Great experience at Riverview Ford
I would not take my car anywhere else for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jeff. We appreciate all you do for our store!
2015 Fiesta Stick Shift
All good from the dealership end, but the 2015 Fiesta has some design items I would like to see improved before considering buying another one. The inside portion of the door handle cover is made of weak plastic and moves when you push the door open, it some times pinches your hand. I have a stick shift, and reverse does not always hold in place when engaged. It seems like there is a point where it wont set properly when the stick is pulled back. You can start backing up and it will pop out of gear. Other times it works normally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Phillip thank you for the great review of our store. I hope the issue with your fiesta was addressed and handled. If not please contact Jim Rodda our service director at 630-897-8900. We want to make sure you are completely satisfied.
Great Place to Get a Car!!
I just purchased a pre owned vehicle from River View, and plan on exclusively shopping here. Mark Groggin was my salesman. He worked with me to find me the very best pre owned vehicle that would fit my budget. He was very knowledgeable about how the vehicle operated and different options featured. After getting home with the car, an unforeseen mechanical issue developed. My car was taken in by Jason B in the service department. It was repaired in a very timely manner, and covered under the dealerships warranty they give on all cars. Prior to purchasing from River View, I visited 2 other dealerships. The first salesman gave me his card, told me to check the online inventory and get back to him. The second offered less for my 2 trade ins than I was given for 1 by Mark, and wouldn?t even discuss working with me to make up the difference in what I needed to fit my budget. I am very impressed with Mark, Jason and the entire staff at Riverview !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, thank you for your kind words and congratulations on your new vehicle! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2007 F150 Repairs
Easy, Quick, Efficient, Friendly & Professional! The only place I go for my service work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marvin, thank you so much for the positive review! At River View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Thank you
I left this dealer for a bit of time, but I came back because of Jason in the service department. He is always attentive to me as the customer. If Jason is not there Jim the manager is always helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edwin, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for being one of our valued guests and we look forward to your next visit!
Outstanding Service dept at River View Ford
Outstanding maintenance service at Hennessey's River View Ford. Mechanics that you can depend on and management that instills excellence in their people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Riverview Ford
This is an exceptional place. Always quality and friendly service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!
2014 Ford Escape service
Customer service was supportive and friendly, serviced the vehicle on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!
owner
A really great Ford dealer. One of the best in the business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for letting us know what a great job our team is doing, Ray. At River View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Ford Focus
does Not do Car Washes when you get your car serviced does have good coffee
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase