Reviews
From the minute we inquired and got a response in minutes...
From the minute we inquired and got a response in minutes from Samiyah to sitting down with Megan and walking out with a car was nothing but excellent service. Never a letdown. Megan was incredible! She was so personable and knowledgeable! We had the most pleasant and smoothest experience. We will be back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you had a positive experience at our dealership! Thank you for the review!
I was assisted by Enrique Castaneta. I don't know who...
I was assisted by Enrique Castaneta. I don't know who Veronica Galluccio is.. I was very happy with Enrique. He was friendly and took care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eleanor, thank you for the high rating. We will share your kind words with Enrique.
Aside from the anticipated price haggling game, the...
Aside from the anticipated price haggling game, the dealership was a pleasure. Despite ongoing construction, it was still clean and organized inside. Unlike other dealerships I visited, there were no blinding disco lights flashing around the room, the background music was at a level conducive to handling business, and masks were actually worn properly. The employees I encountered were all pleasant and the salesperson, Alejandro, was a gem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review! We will pass your kind words and positive feedback on to Alejandro.
I took my car in for a standard oil change and insisted...
I took my car in for a standard oil change and insisted on that being all I wanted. The sales team would not let it go and kept pushing I get other services. I understand trying to make money but don’t do it in a way where people, like me, are feeling like they are getting scammed. I will be taking my services elsewhere for now on.
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sam, thank you for providing feedback on your last visit and for bringing this issue to our attention. I can assure you this is not the standard we set here. I would appreciate the opportunity to discuss this matter with you further and hopefully, make things right. At your convenience, please contact me at sbreeden@dchusa.com. I hope to hear from you soon. Best, Steve Breeden, Fixed Operations Director
I saw a used Cooper Mini Countryman at this dealership...
I saw a used Cooper Mini Countryman at this dealership online. I quickly was greeted at the dealership. Christian Montfort quickly grabbed the keys and showed me the car. We then went on a test ride. Afterwards we quickly negotiated a sales price. Mina the finance professional was easy to deal with while purchasing my warranty. The warranty was reasonably priced. This is why I only buy used cars from dealers. I want a warranty to cover me for big ticket items. I rate this dealership and Christian very highly for the following reasons; The employees we’re friendly. Christian respected my time. They did not make me wait. Even during quick negotiations there were no games involved. Any questions I had were quickly and intelligently answered in a straightforward manner. The pricing at this dealership was fair. Overall this was the best experience I have had at a dealership. If I was looking for another vehicle I would come here first. They obviously specialize in new and used Honda’s but they also have many very nice used vehicles of all brands. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review and congratulations on your new car! We will share your kind words with Christian and Mina.
DP was great, kept his word and was professional. Will...
DP was great, kept his word and was professional. Will definitely recommend and buy from dealer again, for sure! Thank you for the help on Saturday!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high rating! We will share your positive feedback with Datush and look forward to working with you again in the future.
Sales rep was very helpful and answered all our...
Sales rep was very helpful and answered all our questions. Worked with us and even offered to teach how to use all vehicle features after sale was complete
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review and congratulations on your new car! We look forward to working with you again in the future.
Customer service is great but my experience with oil...
Customer service is great but my experience with oil change refill level is done at minimum level, so after 3500 miles, I need to add additional 1qt of new oil. I hope you guys change that so customer do not have to recheck. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Piyush, thank you for the high rating and for providing us with your feedback.
Our salesman, Jude Pallone, was outstanding in...
Our salesman, Jude Pallone, was outstanding in understanding our needs. He worked with us to come to a deal for a new Passport. Ashraf was extremely helpful in explaining the available financing options and service contracts. Overall a great team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Duke, thank you for the excellent review. We will share your kind words and positive feedback with Jude and Ashraf.
We returned to DCH to have a trailer hitch installed on...
We returned to DCH to have a trailer hitch installed on our new Passport. In the service department, Dominick Garretson, was extremely helpful and great to work with on this. The parts were installed neatly and correctly within the promised timeframe. Overall a great team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-stars! We will pass your kind words along to Dominick and look forward to assisting you again soon.
