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DCH Academy Honda

(8,326 reviews)
Visit DCH Academy Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (732) 709-1252 (732) 709-1252
Used (732) 709-1174 (732) 709-1174
Service (732) 709-1303 (732) 709-1303

Reviews

(8,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Academy Honda from DealerRater.

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Pleasure dealing with a helpful & curteous salesman

Joseph Guzzo, he's the man. I am a senior and he had extreme patience dealing with all my questions. He was very knowledgeable and made sure I was satisfied with my choice. I will recommend him to anyone interested in a car, new or used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was very attentive and helpful

Enrique was awesome. The whole time he kept asking us what we needed and what we could afford. He did not make us feel pressured at any time. He was able to answered every question we had. Even though I asked the same question probably 10 different ways. Wholeheartedly I would recommend Enrique to anybody that was looking for a used or new car. He kept calling me for a couple weeks daily to let me know he was working on getting the color and car I wanted. The color of course was the hardest one to get but I am so happy I waited and he was so happy to help us. He's a true asset to DCH Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Some of the worst service ever

Absolutely terrible service. Waiting 4.5 hours to lease a vehicle from arrival to leaving. Constant delays while workers standing around laughing and joking, while no one is actually working. Was told that the $199 nitrous oxide in the tire fee was "not negotiable" and "proven to improve mileage and reduce air escape from tires" which is all completely false when you look at the data online. Salesperson could not make any adjustment without checking with the manager - constantly - throughout the entire process. Had to sit while the manager told me about their "care packages" that cost an absurd amount of money for maintenance and repairs to the car if there is cosmetic damage. I have contacted the mangers multiple times without any response, and received an offer from Open Road Honda for $1000 less than I paid. I will NEVER EVER USE DCH again. UPDATE - A manager contacted my after I emailed them about the aforementioned issues. They were eager to keep me satisfied and fully refunded the fee for the nitrous oxide. I received a check 2 days after we spoke on the phone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Robert Levine is a superstar

Robert was introduced to me by the sales manager. This is the 10th Honda ive owned and first at DCH academy. I should have came here sooner if I knew how easy it was dealing with Robert Levine, he made the car leasing process painless and efficient. Went over everything in great detail and most of gave me everything I asked for. I would highly recommend mr. Brooklyn Robert Levine to anybody. Hes been there for 22 years! Go see him for your next Honda, you won't find anybody better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience with "Guzzo" at the DCH Academy Honda

The experience and assistance I received at the DCH Auto Group was phenomenal, especially for an anxious individual with the intentions of buying a new vehicle for the first time. At first I was unsure of how the whole experience would turn out, but once I was in the hands of my sales person, it was smooth sailing. I want to say that Joe Guzzo, my sales person, was extremely courteous, friendly, and absolutely real with his responses/opinions towards my questions and concerns, which I greatly appreciate. He assisted in establishing a wonderful deal for my new 2015 Honda Civic, and made sure my needs and interests were met. In the end, I went home with the best deal on an amazing car! Thanks Joe for all your help!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My Experience with the DCH Auto Group

Once I arrived there, I knew I was in good hands. Enrique Castaneta, my salesperson, is very knowledgable and courteous by providing me the best deal for my new 2015 Honda CRV. Thanks to him, buying my car was as easy as can be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sanjay you Rock!

I was comfortable with Sanjay from hello. He was personable, honest and helpful. He took his time to search inventory and find me the perfect car! I had a great experience and ended up with a great car. I can't thank you enough Sanjay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A Great Employee at a Great Dealership

It was my first time getting a car from a dealership and the task was daunting. I have been to a few others before and the sales guys often come off too aggressive and pushy. This was not the case at DCH Academy Honda. Edward Moy made every step of the car buying process as painless as possible. He is very knowledgeable, personable, and makes you feel like your needs are his own. Thank you Ed for my 2012 Honda Accord V6. It was a great and fun experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Deal

Thank you for working with us for a great deal on our used Odyssey! We greatly appreciate the help of Peter Ghaw and Gerry Bruno in getting us a wonderful used vehicle. Total professionals from beginning to end of our buying experience! We love our new van!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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One Great Car experience

Edward Moy provided me and my daughter a great experience when purchasing a Honda Accord Coupe. He was very knowledgable on the car and provide me a truly great experience with price and car. Edward is a person I would recommend to others to purchase a car from. He was always able to answer all my concerns I will by my next car from DCH Honda , thanks Again Edward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.