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D'Arcy Hyundai

(2,364 reviews)
Visit D'Arcy Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 12 awards
2021 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 674-8286 (888) 674-8286
Used (866) 897-9240 (866) 897-9240
Service (888) 405-9358 (888) 405-9358

Reviews

(2,364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'Arcy Hyundai from DealerRater.

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Very nice and helpful and professional glad I went there...

Very nice and helpful and professional glad I went there to purchase a new car I have not bought a brand new car in over ten years I will go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference. It was our pleasure to work with you and assist you in helping you find a vehicle you really liked to own. If there is anything more that we can do for you, please let us know! Thank you for your feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

From the time I pulled in the garage to the time I left...

From the time I pulled in the garage to the time I left excellent customer service was delivered to me. Frank looked after all my needs and the technicians there gave me great recommendations for future visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Everything was great, all the sales people were there to...

Everything was great, all the sales people were there to help you in every way, all the time.You can’t beat this dealership.. Thanks, D”Arcy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If there is any kind of road hazard, I will surely find...

If there is any kind of road hazard, I will surely find it. Thank goodness for D'Arcy's coming in clutch to patch my tire and get me back on the road. Special thanks to Jayson Mirabella for looking out for me, and John Wagner for being patient as always. I will definitely return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My family has purchased multiple cars from this...

My family has purchased multiple cars from this dealership, with Lauren. Every time we walk out happy with a car we love, and affordable payments. Lauren does everything in her power to make sure your not paying more than your comfortable with. My family will definitely be back whenever a need for a new car arises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was polite, kind and helpful. We were able to...

Everyone was polite, kind and helpful. We were able to find a great car that fills our needs. Thank Steve, Zach, Mike Francisco, and Jimmy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

This dealership is easy to work with, Lauren is...

This dealership is easy to work with, Lauren is knowledgeable about the products. Never felt pressure all of my questions were answered honestly. Have done business in the past and will continue to work with D'arcy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We proceeded to this dealership at the recommendation and...

We proceeded to this dealership at the recommendation and referral of a coworker and a business owner who's services we've used previously (a body shop in the area). Although the two individual sales members we were suggested to ask for were not there on the day of our visit, we had an absolute stellar purchasing experience from beginning to end. Our sales member who handled our transaction was Ms. Lauren Gall. Lauren was exemplary in every aspect of our purchase experience. Friendly. Down to earth. Approachable. All the while knowledgeable, professional, and efficient. We were so pleased that during this current purchase (2020 Hyundai Sonata Limited completely loaded) we already scouted out a future purchase with the intent of returning in 6 to 8 mo.'s (after paying this current purchase off) to buy a second new vehicle for our family. We now own 3 Hyundai's and eagerly look forward to a 4th addition in 2021. Honorable mention respectfully also goes to Zach in the finance department who also was incredibly friendly, down to earth, and incredibly efficient in completing our transaction on the back end. Thank you to both D'arcy team members for their outstanding service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Joe was great, first time buying a car was a great...

Joe was great, first time buying a car was a great experience! Definitely will recommend Darcy to anyone! The process was much quicker than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Darcy Hyundai Service Dept is always the best! Fast,...

The Darcy Hyundai Service Dept is always the best! Fast, thorough, friendly and I have complete confidence in their entire team. Wouldn’t buy a vehicle anywhere else. They treat you like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.