Reviews
Russ Darrow Mazda and Dan Smith were great to work with.
Russ Darrow Mazda and Dan Smith were great to work with. Dan listened to what we wanted and then gave us options. We love the car we ended up with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Nick Zinniel nicholas.zinniel@russdarrow.com
Took my car right in for service, completed service and
Took my car right in for service, completed service and washed my car! Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com
I have been going to Russ Darrow for years.
I have been going to Russ Darrow for years. I am always happy with my service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com
Went in with the plan to purchase a new vehicle and was
Went in with the plan to purchase a new vehicle and was in and out quickly and was happy with the whole experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com
Very nice and answered our questions.
Very nice and answered our questions. The service was great. Very happy with the work done on our car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com
Very accommodating for a drop in tire issue.
Very accommodating for a drop in tire issue. Changed oil that was due as well. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com
The people were great - courteous, helpful, transparent.
The people were great - courteous, helpful, transparent. Top notch service and very thorough. Totally happy with the service! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com
Service Rep was friendly and attentive.
Service Rep was friendly and attentive. I appreciate the car wash. Was in and out quickly for my oil chg and tire rotation. I also appreciated the link to see a video of my car inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com
Russ Darrow has the best service I have ever seen.
Russ Darrow has the best service I have ever seen. Speaking from 50 years of experience living in 4 different states, I'm a good judge of service on my automobiles. Also, in order to trust mechanics, that's 50 years always with desler servive. I have owned Mazda in the last 2 states and I have never regreted dealer servive. Russ Darrow is my favorite to service my car. You better believe it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com
It was a pleasant experience, very nice service advisor
It was a pleasant experience, very nice service advisor and tech. Will bring car back for future service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com