Reviews
Excellent salesman.
Excellent salesman. Answered every question that I had. Got me a good deal. Great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
This guys fooling & lying me for making agreement buying
This guys fooling & lying me for making agreement buying new car. I am very disappointed Never going again 👎
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
Make mistake VIN and take my time & 80 USD to change
Make mistake VIN and take my time & 80 USD to change insurance Mistake Cost
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
Perfect It was good staff was very helpful and I also see
Perfect It was good staff was very helpful and I also see good Ambiance around just to wait
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
Excellent service received on RAV4 routinely maintenance
Excellent service received on RAV4 routinely maintenance also I purchased new car from DCH in past.Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
The advisor was very kind when I asked a few questions.
The advisor was very kind when I asked a few questions. The coffee machine couldn't dispense because there was too much waste in it. Once it was cleared, most of the coffee pods were gone and there were empty boxes. There was also a long wait just to get to get my car into the garage to get serviced. Overall my experience was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be an overall positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
They were nice made the process easy happy with my
They were nice made the process easy happy with my purchase will recommend to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
Johnny was excellent.
Johnny was excellent. Friendly, courteous and informative. It was a pleasure doing business with him. I would recommend Johnny to my friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience with Johnny, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
All the workers who assisted me were very friendly, I
All the workers who assisted me were very friendly, I loved finding people who spoke Spanish and who explained the entire process to me very well, it was my first time taking the car for service and I was nervous but all the workers were so kind and took the time of explaining the process to me and I felt confident
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
Good.
Good. But it would be great to inform me certain information I asked before going to the dealership. Such as if certain materials are available for my car before I go there in person. This would help minimize the time to go there in person. I don't have many PTO to take from my work. This would help manage the time well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Esther, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com