Reviews
Had to wait for 6 hours just get brake pads and battery
Had to wait for 6 hours just get brake pads and battery replaced. Every time I went I had a similar experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Mr Giovanni is enthusiastic and professional!
Mr Giovanni is enthusiastic and professional!Mr Tung Lee help us in Chinese!I will introduce Chinese friends to patronize DCH Brunswick Toyota again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Giovanni, Tung, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
The service was not bad, the car was given to me with all
The service was not bad, the car was given to me with all the different tires and without carpets the day before I had thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Kevin, kept me updated about my vehicle.
Kevin, kept me updated about my vehicle. I love the video from the technician that worked on my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Ricky, for sharing your thoughts about your experience with Kevin here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Great service.
Great service. Very professional and Friendly. Very knowledgeable. They keep my Truck in Tip top shape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
The customer service here is great!
The customer service here is great! The staff was very helpful in providing services and answers to the customers’ requests.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Thanks for the service, I am very satisfied the results
Thanks for the service, I am very satisfied the results that all problems were inspected and fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Chequearon vien mi carro pero no chequearon las luces
Chequearon vien mi carro pero no chequearon las luces estan fondidos quiero q lo buelva a chequear
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yaneri, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Had a great experience, my salesman Jason Sim was helpful
Had a great experience, my salesman Jason Sim was helpful and kept me updated throughout the process. I would recommend DCH to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words for Jason, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Dealership was great they treated us like family.
Dealership was great they treated us like family. Rben and Nick were awsome to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear Ruben and Nikhilumar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
