Collierville Chrysler Dodge Jeep Ram

Recall service on 11/9/2016. Upon leaving I immediately noticed my rear view mirror was different...it now had lights and would not dim. I called and was told "no, nothing was done with the mirror, that it was always that way,". I had been driving the car over 2 years and knew it wasn't the mirror that was on the car. (I had the window sticker in the glove compartment). It became dangerous at night when I could not dim headlights from my view and ended up turning the mirror completely away so as not to be blinded by high-beams. I called the service department again around the first part of December and this time the repair ticket was pulled and read to me. Wouldn't you know it, the mirror had been replaced as a result of the recall but was not compatible with my car so the electronic module didn't recognize it...it would not dim). (Glad to know I wasn't losing my mind or had an accident dealing with this problem). Went in again per appointment but was sent away as there was no record of it and the person who could fix it didn't come to work. Left very upset. When I got home, service had called for me to come back as the technician had arrived. Got back at 10AM,, cold all day, didn't get it fixed until around 4PM. To Chad's credit, he did buy me lunch. Quite an experience!

I worked with Chris Green and he was awesome to work with! He was extremely helpful and patient. Unlike most sale representatives, he genuinely cared if the car was a great fit for me.

Was charged for repair that didn't fix problem took broke radio in they installed updates did not fix problem will not be coming back landers southhaven is far superior

Best new car buying experience ever! CJ Cooper and the rest of the staff were phenomenal! Highly recommend!!

My wife and I, Clifton and Samantha Sills, bought a new Jeep Patriot from the Collierville store. Our sale manager was C.J. who was the most respectful, professional, and kind saleswoman I have ever dealt with. She was more then willing to help and go the extra mile for us. On top of that, she listened and was open to suggestions. We felt that not only we were being heard, but also take care of. I would also like to make mention of the financial manager Corbin. He was a joy to work with as we closed our purchase and would highly recommend him and C.J. Thank you for the great experience!

Well... I did it again. I decided to go back and purchase another 2016 vehicle from Chrysler Jeep Collierville. I originally purchased a Jeep Wrangler that was super sexy and classy but I could not take my eyes off of the Dodge Challenger! So...I went back and purchased the Challenger black on black. I am soooo in love with this vehicle. Of course Anthony Keys and manager Eddie made my experience plush. These guys are top notch! They are all about making me happy and ensuring that my buying experience was nothing short of perfect. If you're looking for quality and professionalism in your car buying experience, please don't hesitate to go see Anthony Keys! What an awesome salesman. Thank you Anthony... Thanks Eddie! P. White

Myron was very helpful throughout my buying process. He made himself always available if and when I had a question. He didn't pressure me or wife into a deal and made sure that we left with the vehicle we wanted to buy. If you are looking for a vehicle you should go by and see him, Great Guy!

I stopped by this location looking for a Jeep 4 door in my price range I didn't find any but Cassandra S. greeted us with great customer service and she is very professional. I will be back once the jeep of my choice and price range arrives!! This location is my favorite and everyone is friendly and nice. Thanks!

Cassandra Sharp was very kind and nice, answered every question that i had, and i can honestly say she made my decision easy to make.

Cassandra was absolutely great and very nice and kind person! I will be recommending her to others