Tustin Mazda

The car buying process was very smooth and effortless. Jim was very patient and knowledgeable about the vehicles. I would definitely recommend this dealer and Jim to my friends.

Jim was great, just purchased my first Mazda and he was extremely knowledgeable, patient, not pushy at all but just super helpful. Highly recommend Jim and this dealership.

I recently leased my 5th Mazda from Charles at Tustin Mazda. Charles was very helpful and efficient getting me into a new Mazda and returning my existing one. The entire team at Tustin Mazda are extremely friendly and accommodating. As you can see I love my Mazdas and especially Tustin Mazda. I love all the features and the new color of this years model. Chase was also knowledgable and friendly in the finance department. I highly recommend this dealership for all your Mazda needs.

When I decided to buy a Mazda, I reached out to about 10 southern California dealerships. Jim from Tustin Mazda was by far the easiest to work with. There was no messing around, he asked a couple questions and got back to me right away with a great price. This is the way new car buying should be done!

Helpful, attractive, friendly, accessible, supportive, professional, modern, transparent, trustworthy, patient, respectful, welcoming, attentive, satisfying, efficient

First time buying a car & went into the Tustin Mazda looking for a Mazda 3. From the moment we walked in, to looking at cars & test driving Jimmy was AMAZING. He was so helpful and considerate, making sure I got everything I needed and was so attentive to details really making it such an amazing first time buying. He also sent us to Lori and she was beyond helpful explaining everything & doing everything in her power to help me and my family out. I can’t thank them BOTH enough for all of their help and will definitely be back the next time i’m looking for a car thanks to the two of them! They are the best in the game!!

Jim is an outstanding salesman! I love my new CX-50! It’s our 6th car leased or purchased from Patterson dealerships!!

Jim Feinstein sets the bar extremely high. He and the team he has assembled and trained are outstanding. I sold Cadillacs at Bland Cadillac in Houston in the late seventies and I achieved a Crest Club recognition in 79 in my first year. With that background I think it gives me a better platform from which to evaluate and appreciate great service and sales'. Jim has sold me 6 cars in 12 years or so, another one for my son, a Miata, and 2 CX-5s used for my nephew. My eldest son bot his own used Mazda 3 and that's about it. Jim's attention to all aspects of thte sales experience is as good as it gets. When coupled with John Patterson's great service department and the whole team approach that both John Patterson and Jim Feinstein have entirely embraced. Being a bit old school I appreciate how everyone at the dealership delivers on Mr Patterson's comittment to total client experience. The service team delivers as does the after sales team and members of the after sale team, ie.finance, after sale products and warranties. It must be great because I keep coming back to this particular Maxda dealership and to Jimmie Feinstein in particular. He has been with John Patterson for 21 years and goes above and beyond every day with every client. My wife recently had a stroke which resulted in our need to elimainate at least her car , a cx-30 which she loved. Jim very thoughtfully showed us a cx-50 hybrid in susie's colors. That level of awareness typifies Jim's attention to details and how Susie must feel losing the ability to drive. We wrapped a three car deal up, using the difficult circumstances to get into our first hybrid doubling our MPG, using our paid off CX-9 and the Cx-30 which had much more recently been purchased and carried a pay off balance. Selling these cars myself adding way too much to my already full plate. Yes I could have made more on my teade ins but my life is loaded with getting Susie to and from tons of therapy and doctor's appointments and being able to download the time consuming used car sales side with it's uncertainties has been a blessing as well as their help getting back and forth in that I am the only family driver now with Susie and I in our seventies, I now recommend Mazdas to any and all who venture to talk autos with me and Patterson Mazda specifically and of course the veery best sales rep in the world, Jim Feinstein.

Jim and the team was amazing in helping me purchase my ride today. Thank you for all that you do to make sure I received the best deal!

I was looking to get a newer Mazda as I have a 2015 Mazda CX-5. Jim Feinstein was patient with me and let me test drive different models. I was going to buy a pre-owned Mazda CX-50, but I ended up falling in love with the white pearl color and red interior of the newer Mazda CX-50 premium plus hybrid. This was a process as I explored different models and colors over months. Jim helped me each time with personalized service and patience. He never pushed me to decide the day I test drove the car. He provided me options and texted me to keep me apprised when he saw something I might like. He provided the most excellent customer service that I’ve ever experienced! I will definitely refer others to him in the future and only buy my Mazda’s from Jim! I’m super happy with my car and with this positive experience! Thanks Jimmy!!