Reviews
Brian was excellent.
Brian was excellent. He is professional, knowledgeable, courteous and most helpful! He explained the issues in detail and asked us if we have any questions. He kept us informed about the time it would take to service the car, and was very accommodating!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Angel for choosing Naples Infiniti for your service needs and for your feedback! Bryan is amazing to work with. He is very thorough and is great at communicating with his customers. We appreciate your business!
Antoine was an excellent sales man !
Antoine was an excellent sales man ! he found the car that I have been looking for with in a very short time ! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Marshell for your feedback and for your purchase! Antoine is excellent and we are happy that you had the opportunity to work with him. He listens to his customers and then tries to find the perfect vehicle based on their needs and wants. Enjoy your sporty new INFINITI!
Naples Infiniti is a terrific dealership.
Naples Infiniti is a terrific dealership. It is immaculate and the people are professional, friendly and helpful. I?d recommend that anyone considering a new vehicle give them strong consideration.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Scott, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Good dealership was clean and well equipped to wait for
Good dealership was clean and well equipped to wait for the service to be completed. Service took longer than expected, but it was quality work.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Andrew, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
I have purchased and have had serviced many cars in my
I have purchased and have had serviced many cars in my life and Infiniti Naples is one of the best. Their service advisors are very personable, understanding, and incredibly knowledgeable regarding all Infiniti vehicles, old and new. Dave in service is one of their best. He works incredibly hard to make sure the customer is happy. He is very professional, and easy to ask questions and talk to. Infiniti is lucky to have him, and the reason I will stick with Infiniti for years to come.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Michael, we are pleased to hear of your experience with us here at Naples INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Antoine Kirnon was our contact.
Antoine Kirnon was our contact. Fantastic service and got us into the car we wanted. The paperwork was ready to go, and the purchase process was fast and seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for your feedback! Antoine is awesome to work with. He is very focused on his customers and will always give them 110%. He strives towards a company goal of delivering the car and the experience to all of his customers. Enjoy your beautiful new Infiniti!
Bryan Ullam, our service representative, was extremely
Bryan Ullam, our service representative, was extremely helpful and always kept us informed. Bryan was easy to reach and communicated with us throughout the entire service process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jerome for your feedback and for choosing Naples Infiniti for your service needs! Bryan is very customer focused and tries to keep his customers informed when their car is in for service. We greatly appreciate your business!
Antoine and Lux were fantastic.
Antoine and Lux were fantastic. The transactions was smooth and painless. We will seek out Naples Infiniti for any future car buying needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Colby, we are pleased to hear of your experience with us here at Naples INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Replaced a damaged tire and at the same time I requested
Replaced a damaged tire and at the same time I requested to purchase touch up paint. Bryon was going to check and let me know the actual day it would be in stock. Did not happen. Want two nonfunctional cigaret lighter adapters fixed. If I agreed to spend $246 for suggested service needed the cigaret lighter adapters would get fixed. Was told my almost four thousand dollar extended warranty policy would turn down my request for it to be covered but he would contact them and try. Never received an answer. I want to travel with a portable air inflation tool. Worthless if lighters do not work. I have a no spare tire vehicle and have had several frustrating flat tires. Will carry air inflation in trunk.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Michael for your feedback. I believe you had a conversation with your Service Advisor who is going to call you when the paint pen comes in and at that time he will make sure that your 12v/ cigarette outlet is working.
Me quedo muy complacida con el auto que compro mi nuera,
Me quedo muy complacida con el auto que compro mi nuera, hermoso auto, Rafael es muy bueno en lo que hace, me hizo sentir como familia .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias por tu compra y tu reseña! Es un placer trabajar con Rafael. Tiene un trato maravilloso y se esfuerza por hacer que la compra de tu auto sea una experiencia divertida. ¡Disfruta de tus nuevas llantas!