Reviews
My whole experience from beginning to end was excellent.
My whole experience from beginning to end was excellent. Extremely Helpful and knowledgeable. Anthony was a fantastic sales person to deal with. He helped me every step of the way!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Angela for your review and the 5 stars! Anthony is fantastic and we are happy that he helped you through the sales process. Enjoy your new ride!
Usually get me in and out without problems.
Usually get me in and out without problems. Service manager and staff ate polite. They make accommodations to the customer without hesitation
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 stars! We try our best to get you in and out as quickly as possible.
Great experience overall
Excellent service and a pleasant atmosphere would best
Excellent service and a pleasant atmosphere would best describe my visit to the Naples Infiniti dealership to get an oil change. My service advisor was Dylan Jones and he couldn't have been more professional, Pleasant and easy to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We are happy that you came to Infiniti for your oil change and had a great experience with Dylan!
Great job, great service and they kept me informed
Great job, great service and they kept me informed throughout the entire process. Thanks for the help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Caroline was great to work with!
Caroline was great to work with! Made sure I was all good with the deal and didn’t pressure me into anything I didn’t want nor need. In fact, she is the only saleswomen I’ve dealt with to make a follow up call after I bought the car! Exceptional customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a glowing review. Also we are ecstatic that Caroline was able to assist you so well.
Great cars great service very professional with sales and
Great cars great service very professional with sales and service. Had 10 infinity from there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WOW! Thank you for being such an amazing repeat customer! We are happy to hear that the service department was able to help you once again.
You are welcome
Always a great car buying experience with this
Always a great car buying experience with this dealership. Cullen and Luxon took care of us and made sure we were happy with our vehicle purchase. This team went above and beyond to make sure my wife was happy with her QX80 limited and facilitated a seamless car buying experience during and after the sale. Corri in finance was a pleasure to deal with as always and took care of us to make sure our vehicle got the protection plans we needed. I want to thank Preston as well, he always checks on us and is real down to earth. Scott Roland has a fantastic team here and we really appreciate you guys helping us get my wife's dream car, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad you had such a great experience, and that our team strove to make sure you were happy on all aspects. Enjoy your new car!
Best sales and customer service I have experienced.
Best sales and customer service I have experienced. They all work as a team to provide an exceptional customer experience. Luxon listened to my needs, walked me through every step and the team made sure I was fully satisfied with my purchases. I even bought an antique car from them!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that Luxon gave you amazing customer service. Enjoy your new, and antique car!
At the weekend don’t have a good costumer service.
At the weekend don’t have a good costumer service. Only two. You need to put more people. Thanks
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I'm sorry you had an unfortunate experience. Please reach out to Mike Lichtenthal at 855-425-8795 to help us understand a little more of what happened. Still, thank you for your feedback, we always strive to make ourselves better.
Bryan, was amazing salesman and made my experience great.
Bryan, was amazing salesman and made my experience great. I would refer a family/friend to Naples of Infiniti to see Bryan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Traci, fantastic that Bryan was able to give you such a great experience. Enjoy your new INFINITI!